Telecaller Thoothukudi

Company Name Matha Furniture Job Title Telecaller Location Thoothukudi Millerpuram Employment Type Full-time Part-time Contact 73393 88455 Salary Negotiable Overview We are seeking a dynamic and results-driven Telecaller to join our team As a Telecaller you will be responsible for making outbound calls to potential customers answering inbound calls and handling customer inquiries You will play a key role in promoting and selling our products or services as well as providing support and building strong customer relationships Key Responsibilities Outbound Calling Make calls to potential customers inform them about our products services and generate interest Customer Interaction Handle inbound and outbound calls answering queries and providing information Sales Lead Generation Promote and sell products or services qualify leads and convert prospects into customers Data Management Maintain accurate records of customer interactions including updating databases with call outcomes customer details and feedback Follow-ups Follow up with potential customers and leads ensuring they are provided with the necessary information and assistance Customer Support Provide basic customer support assisting with inquiries or issues related to products services Script Adherence Follow company scripts and guidelines while communicating with customers to ensure consistency and professionalism Reporting Provide daily or weekly reports to supervisors regarding call metrics sales targets and feedback Meet Targets Achieve monthly or weekly sales targets call quotas and other performance metrics set by the organization Team Collaboration Collaborate with the sales and customer service teams to ensure customer satisfaction and smooth service delivery Skills Qualifications Education High school diploma or equivalent additional certifications in communication or sales are a plus Communication Skills Excellent verbal communication skills with a clear and friendly tone Customer-Oriented Strong ability to build rapport with customers and handle inquiries effectively Sales Skills Ability to engage prospects explain products services and close deals Multitasking Ability to manage multiple calls and tasks efficiently in a fast-paced environment Technical Proficiency Basic knowledge of computer systems CRM software and phone systems Languages Proficiency in required languages e g English Hindi depending on the region Experience Previous experience in telecalling telemarketing or customer service is preferred but not required Personal Attributes Persuasive and Confident Ability to convince potential clients or customers about the value of the product service Active Listening Good listening skills to understand customer needs and concerns Problem-Solving Ability to think quickly and resolve customer queries or objections Team Player Willingness to work closely with team members and share best practices Job Types Full-time Permanent Fresher Pay 8 000 - 10 000 per month Schedule Day shift Supplemental Pay Performance bonus Yearly bonus Schedule Day shift Supplemental Pay Performance bonus Yearly bonus Job Types Full-time Permanent Pay 8 000 00 - 10 000 00 per month Schedule Day shift Supplemental Pay Performance bonus Yearly bonus Education Higher Secondary 12th Pass Preferred Experience Technical support 1 year Preferred tele sales 1 year Preferred total work 1 year Preferred Work Location In person Job Type Full-time Pay 9 000 00 - 10 000 00 per month Education Higher Secondary 12th Pass Preferred Experience Technical support 1 year Preferred tele sales 1 year Preferred total work 1 year Preferred Work Location In person