Lead AI Engineer

Job Description Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on blog and hear from our employees about their experiences working at Coupa. The Impact of Lead AI Engineer to Coupa: XXXX What you will do: - Collaborate closely with product managers, engineers, and cross-functional stakeholders to define metrics and outcomes for AI-driven product features and capabilities. - Design, develop, and deploy sophisticated AI models, agents, and intelligent assistants leveraging Large Language Models (LLMs), including both language processing and advanced reasoning tasks. - Engineer robust, scalable, and reliable prompt-based solutions to effectively integrate LLMs into production-grade SaaS applications. - Implement experimentation frameworks, conduct rigorous evaluations, and iterate rapidly based on user feedback and data-driven insights. - Establish automated monitoring and quality assurance mechanisms for continuous evaluation and enhancement of model performance. - Provide strategic vision and technical leadership to navigate evolving trends and emerging methodologies within AI, particularly focusing on leveraging generative AI capabilities. What you will bring to Coupa: - Strong analytical and problem-solving skills focused on creating impactful AI-driven product experiences. - Proven expertise in Python for developing, deploying, and optimizing complex AI models and pipelines. - Extensive experience with Large Language Models (e.g., GPT-4o, Claude, LLaMA), including prompt engineering, fine-tuning, and evaluating performance. - Solid understanding of various machine learning paradigms (supervised, unsupervised, reinforcement learning) and practical experience deploying these methods at scale. - Deep knowledge of reasoning frameworks, agent architectures, retrieval-augmented generation (RAG), and related AI techniques. - Excellent proficiency in modern data architectures and experience with distributed data frameworks (e.g., Spark, Hadoop). - Familiarity with cloud infrastructure (AWS, Azure, GCP) for deploying scalable AI/ML services. - Ability to clearly communicate complex technical concepts to both technical and non-technical stakeholders. - A strong drive to stay abreast of cutting-edge AI research and proactively integrate relevant innovations into production systems. - 5+ years of experience building, deploying, and managing AI/ML models in production environments. - Educational background in Computer Science, Data Science, Statistics, Mathematics, or related fields, or equivalent professional experience. - Experience with modern ML and AI development tools (e.g., Hugging Face, LangChain, - PyTorch, TensorFlow) and visualization platforms (e.g., Streamlit, D3, Plotly, Matplotlib) Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.