Information Technology Service Desk Manager

Company Description Whitehats, a proud member of the Pharaon Group of Companies, is a Dubai-based IT network and infrastructure support organization. Established in 2007, the company specializes in IT/Network Solutions, Support Solutions, and Security Solutions with a dedicated team of highly experienced professionals. Whitehats is recognized for its...

Industry RequiredExperience into Manufacturing IndustryExperience Criteria8-10 Years ExperienceLocation - FaridabadResponsibilities Mandatory: IT Service Desk ExperiencePerform password resets, user account management, and secure deactivation for exited users.Log, track, resolve, and close tickets within SLA, ensuring high First Call Resolution.Provide...

Industry RequiredExperience into Manufacturing IndustryExperience Criteria8-10 Years ExperienceLocation - FaridabadResponsibilities Mandatory: IT Service Desk ExperiencePerform password resets, user account management, and secure deactivation for exited users.Log, track, resolve, and close tickets within SLA, ensuring high First Call Resolution.Provide...

Industry RequiredExperience into Manufacturing IndustryExperience Criteria8-10 Years ExperienceLocation - FaridabadResponsibilities Mandatory: IT Service Desk ExperiencePerform password resets, user account management, and secure deactivation for exited users.Log, track, resolve, and close tickets within SLA, ensuring high First Call Resolution.Provide...

Industry Required Experience into Manufacturing Industry Experience Criteria 8-10 Years Experience Location - Faridabad Responsibilities Mandatory: IT Service Desk Experience Perform password resets, user account management, and secure deactivation for exited users. Log, track, resolve, and close tickets within SLA, ensuring high First Call Resolution....

Industry Required Experience into Manufacturing Industry Experience Criteria 8-10 Years Experience Location - Faridabad Responsibilities Mandatory: IT Service Desk Experience Perform password resets, user account management, and secure deactivation for exited users. Log, track, resolve, and close tickets within SLA, ensuring high First Call Resolution....

Industry RequiredExperience into Manufacturing IndustryExperience Criteria8-10 Years ExperienceLocation - FaridabadResponsibilities Mandatory: IT Service Desk ExperiencePerform password resets, user account management, and secure deactivation for exited users.Log, track, resolve, and close tickets within SLA, ensuring high First Call Resolution.Provide...

Axtria – An Overview:Axtria is a global provider of cloud software and data analytics to the Life Sciences industry. We help Life Sciences companies transform the product commercialization journey to drive sales growth and improve healthcare outcomes for patients. We are acutely aware that our work impacts millions of patients and lead passionately to...

Job Description: Governance Framework:Develop and implement IT governance frameworks and policies to align IT strategy with business goals.Ensure the IT governance framework complies with regulatory requirements and industry best practices.Risk Management:Identify, assess, and manage IT risks. Develop and monitor risk mitigation plans.Conduct regular...

Axtria – An Overview:Axtria is a global provider of cloud software and data analytics to the Life Sciences industry. We help Life Sciences companies transform the product commercialization journey to drive sales growth and improve healthcare outcomes for patients. We are acutely aware that our work impacts millions of patients and lead passionately to...