Program Manager

Job Description About Us Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes. The Merlin Intake Agent Offers Business Users Unparalleled Ease Of Use, Increasing Adoption Rates And Significantly Reducing Non-compliant Spending. For Procurement Teams, The Merlin Autonomous Negotiation Agent Handles Tail Spend Autonomously, Securing Additional Savings; The Merlin Contract Agent Helps Draft Compliant Contracts And Reduces Risks By Actively Monitoring Them; And The Merlin AP Agent Further Enhances Efficiency By Automating Invoice Processing With Exceptional Speed And Accuracy.We Are An Equal Opportunity Employer: Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements. Job Description Zycus is seeking a Associate Director - ERP Implementation to lead end-to-end implementations of Source-to-Pay (S2P) / Procure-to-Pay (P2P) solutions. The ideal candidate will have proven experience in digital transformation projects within SAP Supply Chain (S/4HANA) or procurement platforms like Ariba, GEP, Coupa, Ivalua, JAGGAER , NetSuite, JD Edwards or any other ERP applications. The candidate should possess strong expertise in risk management and change management strategies, particularly for global rollouts Role & Responsibilities: - Lead and oversee End to End implementation of Zycus Source to Pay (S2P) and Procure to Pay (P2P) solutions . - He will be responsible to drive Continuous Improvement programs in Professional Services as per the Programs laid down by Management and Center of Excellence teams - Lead and manage multiple challenging projects, catering to diverse industry verticals and geographical locations. - Conduct kick-off meetings to establish project objectives, deliverables, and expectations. - Track project progress and ensure timely delivery, evaluating time, cost, and quality parameters, while efficiently managing change requests. - Draft and obtain sign-off on Statements of Work (SOW) with customers. - Provide guidance and direction to the project team, facilitating weekly project status review meetings with both the team and customers. - Identify and mitigate project risks, both internally and externally. - Follow established processes, provide regular updates, and conduct one-on-one sessions with the team to foster effective project management practices and continuous learning. - Efficiently resolve client/internal issues related to processed data or software. - Travel to customer locations periodically for requirements gathering, project status updates, and action planning. - Develop comprehensive project planning documents for sign-off. - Foster a collaborative environment by enabling brainstorming sessions to explore innovative approaches. - Ensure effective resource planning for project deliverables. Job Requirement - 15-18 years proven experience in program management and project management within SaaS or ERP technology environments, with a focus on End to End implementation and digital transformation of Source to Pay (S2P) and Procure to Pay (P2P) solutions. - Familiarity with supply chain S4 technologies and any procurement platforms such as ARIBA, COUPA, IVALUA, JAGGER, or HANA. - Strong understanding of project management frameworks and best practices. - Strong understanding of Risk Management and Change Management . - Exceptional leadership, communication, and organizational skills. - Bachelor's degree in Business, IT, or a related field; PMP or similar certification preferred Why You Should Join Zycus - Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React. - A Market Leader: Zycus is recognized by Gartner (world's leading market research analyst) as a Leader in Procurement Software Suites. - Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization - Get a Global Exposure: You get to work and deal with our global customers. - Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features. About Us Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes. The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.