Associate Technology Operations Analyst
2 weeks ago
We are seeking an Associate Technology Operations Analyst to join our Level One Production Support team in Bangalore We are looking for someone with experience in the 24 7 customer support model This position requires an individual who can maintain and enhance a complex system landscape manage business-critical applications and support cross-functional teams The successful candidate will have direct ownership of their work and the opportunity to engage with various technologies in a collaborative and fast-paced environment This is a pivotal role on the team overseeing critical systems and ensuring seamless integration and operational efficiency across departments The role involves working closely with stakeholders and providing ongoing system administration and 24 7 monitoring support The right candidate should know Java Tomcat-based Application structures since we support the Application issues customers report About you - Skills Experience 0-2 years of experience in Application and Infrastructure Monitoring Incident Identification Validation Remediation and or Escalation Actively able to monitor the stability and performance of Java Tomcat-based Applications Ability to work in the Application support desk in a 24x7 environment Experience working on the Public and Private Cloud Infrastructure Experience working in the NOC SOC or other relevant IT departments Experience working on Linux Windows servers Network equipment etc Working proficiency in various tools such as ServiceNow Jira Salesforce Centreon Datadog Zabbix Pingdom etc Strong customer service orientation and the ability to communicate effectively with internal and external stakeholders What would you be doing in the role Perform first-level troubleshooting support for the Clarivate applications and infrastructure 24 7 Monitoring of Clarivate Applications Provide Cross-Platform support Perform Maintenance activities Automation Support Internal and External Customers and Processes Hands-on SOC and NOC activities and monitoring Work on Network and Server management tools Work with a supportive and adaptive team Partner with third-party vendors and integrators to ensure effective solutions and support Assist users with technical inquiries and maintain up-to-date system documentation It would be great if you have ITIL V3 V4 Foundation Certification Public and Private Cloud Certifications Prior experience with ServiceNow is a plus Experience creating and maintaining documentation in Confluence and other relevant tools Daily Responsibilities Monitoring Technical Support 60 Cross-Functional Team Vendor Coordination 30 Process Enhancement and Automation 10 At Clarivate we are committed to providing equal employment opportunities for all persons with respect to hiring compensation promotion training and other terms conditions and privileges of employment We comply with applicable laws and regulations governing non-discrimination in all locations
-
Information technology operations analyst
2 weeks ago
Bangalore, India Vinebrook Technology Full timeJob Overview: We are looking for a full-time, remote IT Operations Analyst to join our Managed Service Provider (MSP) team. In this role, you will be responsible for providing 24/7 monitoring and management of client server, network, and security systems. You will act as the first line of defense in detecting, troubleshooting, and resolving issues that...
-
Information technology operations analyst
5 days ago
Bangalore, India Vinebrook Technology Full timeJob Overview: We are looking for a full-time, remote IT Operations Analyst to join our Managed Service Provider (MSP) team. In this role, you will be responsible for providing 24/7 monitoring and management of client server, network, and security systems. You will act as the first line of defense in detecting, troubleshooting, and resolving issues that...
-
Information technology operations analyst
2 days ago
Bangalore, India Vinebrook Technology Full timeJob Overview: We are looking for a full-time, remote IT Operations Analyst to join our Managed Service Provider (MSP) team. In this role, you will be responsible for providing 24/7 monitoring and management of client server, network, and security systems. You will act as the first line of defense in detecting, troubleshooting, and resolving issues that...
-
Information Technology Operations Analyst
4 days ago
bangalore, India Vinebrook Technology Full timeJob Overview: We are looking for a full-time, remote IT Operations Analyst to join our Managed Service Provider (MSP) team. In this role, you will be responsible for providing 24/7 monitoring and management of client server, network, and security systems. You will act as the first line of defense in detecting, troubleshooting, and resolving issues that...
-
Information Technology Operations Analyst
3 weeks ago
Bangalore, India Vinebrook Technology Full timeJob Overview: We are looking for a full-time, remote IT Operations Analyst to join our Managed Service Provider (MSP) team. In this role, you will be responsible for providing 24/7 monitoring and management of client server, network, and security systems. You will act as the first line of defense in detecting, troubleshooting, and resolving issues that...
-
Information Technology Operations Analyst
6 days ago
bangalore, India Vinebrook Technology Full timeJob Overview: We are looking for a full-time, remote IT Operations Analyst to join our Managed Service Provider (MSP) team. In this role, you will be responsible for providing 24/7 monitoring and management of client server, network, and security systems. You will act as the first line of defense in detecting, troubleshooting, and resolving issues that...
-
Information Technology Operations Analyst
5 days ago
Bengaluru, Karnataka, India, Karnataka Vinebrook Technology Full timeJob Overview: We are looking for a full-time, remote IT Operations Analyst to join our Managed Service Provider (MSP) team. In this role, you will be responsible for providing 24/7 monitoring and management of client server, network, and security systems. You will act as the first line of defense in detecting, troubleshooting, and resolving issues that...
-
Associate Analyst
2 weeks ago
Bangalore, Karnataka, India Dotdash Meredith Full timeJob Title Associate Analyst Support the revenue programmatic and native operations teams on all reporting and analysis tasks in the department Primary responsibilities Assist teams and our syndication partners by providing pacing reports daily which help them better optimize delivery and hit their delivery goals on time Create and distribute...
-
It operations senior analyst network
2 days ago
Bangalore, India Vinebrook Technology Full timeJob Overview: We are looking for a full-time, remote IT Operations Analyst to join our Managed Service Provider (MSP) team. In this role, you will be responsible for providing 24/7 monitoring and management of client server, network, and security systems. You will act as the first line of defense in detecting, troubleshooting, and resolving issues that...
-
IT Operations Senior Analyst Network
1 week ago
Bangalore, India Vinebrook Technology Full timeJob Overview: We are looking for a full-time, remote IT Operations Analyst to join our Managed Service Provider (MSP) team. In this role, you will be responsible for providing 24/7 monitoring and management of client server, network, and security systems. You will act as the first line of defense in detecting, troubleshooting, and resolving issues that...
