Customer Support Representative

5 days ago

Anand, India Anonymous Full time

ONLY WORK FROM OFFICE candidates looking for work from home kindly do not apply Job Timing Multiple shifts available details will be shared during initial screening if you are shortlisted. Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Representative are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these Customer Support Representatives can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Key Responsibilities · Manage large amounts of incoming calls · Identify and assess customers’ needs to achieve satisfaction · Build sustainable relationships and trust with customer accounts through open and interactive communication · Provide accurate, valid and complete information by using the right methods/tools · Meet personal/customer call handling quotas · Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution · Keep records of customer interactions, process customer accounts and file documents · Follow communication procedures, guidelines and policies · Take the extra mile to engage customers - Reporting to the line manager Requirements - Proven customer support experience or experience as a client service representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Strong hold on using computer and learning new software - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively - Graduation in any field - 1-3 years of experience Work from Office only and Candidates should be in Baroda or willing to relocate Contact Ms. Komal Shejekan- +917777903801

  • Customer Service Representative

    4 weeks ago

    Anand, India Airblack Full time

    Role: Customer Support RepresentativeLocation: RemoteTimings: 9:30 AM – 7:30 PM, 6 days/weekExperience: 0.5–3 years in customer service or pre-salesCTC: Up to ₹2.5 LPA + Monthly Incentives (Avg. in-hand ₹20,000)Languages: Kannada & EnglishAbout AirblackAirblack is India’s leading skilling platform for microentrepreneurs and creators, impacting over...

  • Sales Representative

    1 week ago

    Anand, India Growder Technovations Private Limited Full time

    We at Growder Technovations Pvt Ltd having corporate office in Surat, Gujarat is hiring Sales Officer Professional as below; Job Role : Sales Representative (2-3 yrs) Location : Anand CTC : Max. 3.6 LPA **Role & responsibilities** 1. Develop and implement a comprehensive business development strategy to drive revenue growth and expand market presence in...

  • Customer Service Representative

    1 week ago

    Anand, India End 2 End Management Services Full time

    Male/Female both can apply. - US based company so timings are 01:00 PM to 10:00 PM. - Excellent communication and listening skills with good command of the English language. - Handle many inbound and outbound calls to customers and clients. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to...

  • Customer Service Representative

    4 days ago

    Anand, India End 2 End Management Services Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Communicating with customers through various channels. - Excellent communication and listening skills with good command of the English language. **Job Types**: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day shift - UK...

  • Customer Service Representative

    1 week ago

    Anand, India Upcentrix Full time

    **Responsibilities**: Communicate with customers via phone. Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms **Qualifications**: At least 6 months of relevant work experience Excellent phone etiquette and excellent verbal, written, and...

  • Customer Service Representative

    17 hours ago

    Anand, India Upcentrix Full time

    **Responsibilities**: Communicate with customers via phone. Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms **Qualifications**: At least 6 months of relevant work experience Excellent phone etiquette and excellent verbal, written, and...

  • Customer Service Representative

    4 weeks ago

    Anand, India TP Full time

    About the CompanyThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.About the RoleThe role involves engaging with customers and ensuring their needs are met effectively.ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable...

  • Customer Support Associate – Voice Process

    3 weeks ago

    Anand, India TP Full time

    Customer Support Associate – Voice Process | 📍 Location: Delhi/NCR (Work from Home)🕒 Employment Type: Permanent RoleEligibility Criteria:🎓 Graduates (Freshers) – Welcome to apply📄 Undergraduates – Must have minimum 6 months of experience in any domainRole Details:📞 Process: Inbound Voice (Customer Support)💻 Work Mode: Work from...

  • Customer Service Representative

    17 hours ago

    Anand, India Chirag Construction Full time

    **URGENTLY HIRING - ONLY FOR FEMALE** **JOB Timing**:9.00am to 6.00 pm **Interview Timing**:10.00 am to 5.00 pm **Walk-In**:101, Maruti Sharnam Complex, Opp. Nandbhumi Party Plot, AV Road, Anand, 388001 **Experience/Fresher (Must Welcome)** - Work From Office - Good command on Hindi - Handle many inbound and outbound calls to customers and clients -...

  • Call Center Executive

    6 days ago

    Anand, India Dash Services Full time

    Fluent in Hindi - Communicate with customers via phone. - Work with internal departments to meet customer's needs. - Identify and assess customers’ needs to achieve satisfaction. - Basic computer knowledge required. We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your...