EDI Sterling Integrator

2 weeks ago


Bengaluru India People Prime Worldwide Full time

Job Description Client : WIPRO Role : Permanent Mode of work : Hybrid (3 Days) Shift : 2PM TO 12AM Notice : Immediate - 30 Days Exp : 5 to 12 Years Locations : Bangalore/Hyderabad Job Description: EDI Sterling Integrator. Overview: The EDI Sterling Integrator is responsible for supporting and managing customer B2B integrations, performing EDI/data mapping, analyzing customer requirements, coordinating with internal and external stakeholders, and ensuring smooth end-to-end integration workflows. This role requires strong communication skills, analytical thinking, and the ability to work in a fast-paced and dynamic environment. Key Responsibilities: 1. B2B / Integration Operations - Manage high-volume Business-to-Business (B2B) integrations with quick SLA turnaround. - Work closely with customers, software vendors, sales teams, and technical teams to support integrations. - Perform gap analysis and translate business requirements into technical design documents. - Handle various data formats including EDI ANSI X12, XML, cXML, JSON, CSV, Flat Files, Tab/Comma Delimited files. 2. EDI & Data Mapping - Support EDI document processing, translation, and mapping. - Experience or understanding of EDI standards such as ANSI X12. - Work with EDI translation tools, data warehousing concepts, IBM Sterling Integrator, and FTP tools (CoreFTP, FileZilla). 3. Communication Protocols - Configure and troubleshoot communication methods: AS2, SFTP, FTP, VAN. - Work with customers and partners to validate connectivity and file transfers. 4. Integration Support & Issue Resolution - Handle support tickets for existing integrations, triage issues, and provide timely resolutions. - Perform activities such as retriggering files, resending invoices, and managing add-ons to existing integrations. - Respond to general questions, inquiries, and integration-related requests from customers and prospects. 5. Stakeholder Communication & Coordination - Facilitate and coordinate calls between internal teams, customers, and external partners. - Provide clear communication, status updates, and documentation throughout the integration lifecycle. - Prepare and present integration plans, flow diagrams, and business/technical documentation. 6. Documentation & Reporting - Create and maintain integration design documents, gap analysis reports, and support documentation. - Utilize Advanced Excel for reporting, tracking, and data analysis. Required Knowledge, Skills & Abilities: - Excellent decision-making and problem-solving abilities. - Strong organizational skills and ability to collaborate within and across teams. - Excellent written and verbal communication skills. - Strong facilitation, negotiation, and presentation skills. - Comfort working with ambiguity, frequent changes, and tight SLAs. - Strong understanding of general IT/technical concepts. - General knowledge of: - Data Warehouse concepts - IBM Sterling Integrator - EDI translation tools - File transfer tools (CoreFTP, FileZilla) - Familiarity with communication methods such as AS2, SFTP, FTP, VAN.



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