Lead Engineer

3 weeks ago

Bengaluru, Karnataka, India Prodapt Full time
Job Description

Overview

We&aposre seeking an experienced SD-WAN Service Assurance Engineer to drive operational and delivery excellence in global network environments. The ideal candidate will bring deep expertise in architecture, deployment, and troubleshooting of complex SD-WAN and legacy network services.

Responsibilities

- The candidate should be holding relevant network Ops and delivery experience
- Good experience in underlay transport such as MPLS, ADI, LTE
- Very good architectural level knowledge and deployment experience on SASE and SDWAN Platforms such as, Cisco SDWAN, Velocloud, Versa, Fortinet,
- Should have prior working experience in deploying greenfield and brownfield SDWAN setup
- Lead complex network operations across global environments with deep expertise in LAN, WAN, and security infrastructure.
- Architect and deploy SASE and SDWAN solutions using Cisco, Versa, Fortinet, and Velocloud platforms.
- Configure and troubleshoot advanced routing (BGP, EBGP, iBGP, OSPF, Static, EIGRP) and switching protocols.
- Provide end-to-end resolution from Layer 1 to Layer 3 across Cisco routers, switches, and WLC operations.
- Collaborate in bridge calls with internal teams and clients, and manage vendor/service provider escalations.
- Optimize transport underlay using MPLS, ADI, LTE, and DWDM, with desirable knowledge in Juniper and Ericsson.
- Identify production risks, drive change management documentation, and deliver proactive network solutions.
- Lead greenfield/brownfield SDWAN deployments and serve as the customer-facing representative for escalations.
- Mentor and upskill team members, communicate technical decisions effectively, and foster client alignment.
- Ensure timely delivery with strong self-motivation, precise documentation, and participation in on-call rotations.
- Ability to communicate effectively and build relationships to understand client requirements
- Required to work in various shifts (Day/Night) including holidays and weekends. Overtime as needed
- Accurate recording of information
- A self-motivated attitude
- Ability to deliver against deadlines and agreed targets

Requirements

- Configure and troubleshoot advanced routing (BGP, EBGP, iBGP, OSPF, Static, EIGRP) and switching protocols.
- Optimize transport underlay using MPLS, ADI, LTE, and DWDM, with desirable knowledge in Juniper and Ericsson.
- Certification on CCNP/CCIE/JNCIA is desirable
- Good experience in underlay transport such as MPLS, ADI, LTE
- Provide end-to-end resolution from Layer 1 to Layer 3 across Cisco routers, switches etc

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