Technical Program Manager

| About us:

Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health outcomes. Through our highly personalized, digital platform, we guide our 2.2 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money.

Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.

At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:

⚖️ Measured: We make data-driven, truth-seeking decisions.

💥 Impactful: We are fueled by achieving our mission and vision.

🙏 Collaborative: We help each other be better and create a positive environment.

📈 Hungry: We maintain a healthy growth mindset, seeking to overcome challenges with courage.

😊 Joyful: We take joy in each other, our work, and the privilege of doing this work.

Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.

| About the role:

The Engineering Product and Design team at Foodsmart is a mission-driven, cross-functional group focused on building scalable, impactful technology that powers our telenutrition and foodcare platform. The Senior Technical Program Manager will lead complex, high-visibility initiatives across engineering, product, design and operations, driving program execution that enhances platform performance, member experience, and population health outcomes. Foodsmart is looking for a strategic, detail-oriented TPM with strong technical fluency and a proven ability to lead cross-functional programs from planning through delivery.

You will:

- Drive cross-functional technical programs from concept to launch, ensuring alignment with Foodsmart’s strategic goals.
- Collaborate with product, engineering, clinical, and operational teams to define scope, set timelines, and track progress.
- Identify, manage, and mitigate program risks, dependencies, and bottlenecks across multiple workstreams.
- Communicate program status, milestones, and issues clearly to executive stakeholders and cross-functional teams.
- Champion process improvement by refining and scaling program management practices across the tech organization.

You are:

- Organized and thrive in fast-paced, evolving environments with multiple priorities.
- Collaborative and build trust easily across technical and non-technical stakeholders.
- Resourceful and solution-oriented when faced with ambiguity or roadblocks.
- Driven by impact and passionate about improving health outcomes through technology.
- Calm under pressure and confident managing complex programs with multiple moving parts.

You have:

- Led large-scale technical programs in a high-growth or startup environment for 5+ years.
- Worked closely with engineering teams and are comfortable discussing architecture, systems, and APIs.
- Managed stakeholder communication and alignment across product, operations, and leadership.
- Applied Agile methodologies (Scrum, Kanban) and used tools like Jira, Asana, and Confluence.
- Delivered programs in healthcare, digital health, or other regulated industries (preferred but not required).

Preferred Certifications:

- GIAC Certified Incident Handler (GCIH)
- Certified Information Systems Security Professional (CISSP)
- G certifications
- SANS certification