Software Development Engineer in Test III

Job Description

About HighLevel:

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

About the Team:

The Mobile App Product team is responsible for building the best-in-class mobile ecosystem for SMEs. We do this by building features that solve real-world problems for SMEs that improve agency stickiness for the platform. We also allow them to consolidate their offering to their clients in a single platform packaged under their white-labeled brand.

This team acts as a bridge between multiple product areas including Phone System, Email

System, CRM, Reputation Management, etc.

About the Role:

As an SDET 3, you will lead efforts in mobile apps testing and automation. You will create, maintain, and enhance test automation frameworks for iOS and Android apps at GoHighLevel. This includes developing innovative tools to boost testing efficiency, debugging complex issues,

and delivering actionable insights through comprehensive reports. Additionally, you will mentor

junior team members and drive best practices to ensure seamless app releases.

The ideal candidate will have a proven track record in technical excellence, thought leadership, and collaboration, with a strong focus on delivering results in a dynamic and fast-paced environment.

Responsibilities:

- Lead advanced mobile testing (Android/iOS apps) and automation using BDD frameworks with tools like Appium, Flutter Driver, Espresso, etc.
- Design, implement, and maintain scalable, reusable test automation frameworks and solutions using modern technologies
- Perform advanced multi-platform functional tests and device compatibility testing across diverse environments
- Debug complex issues at the code, app, and infrastructure levels; identify root causes and provide solutions
- Mentor and guide junior SDETs, promoting technical growth within the team
- Review requirements and actively provide feedback on business and technical completeness and testability
- Define and implement comprehensive test strategies, methodologies, and best practices to ensure product quality
- Partner closely with product owners, developers, and DevOps engineers to achieve continuous integration, delivery, and deployment
- Monitor, analyze, and report test automation metrics to identify areas for improvement
- Drive continuous improvement in the QA process, automation coverage, and test reliability
- Take ownership of release quality by supporting regression testing (automated and manual) and providing clear sign-offs

Requirements:

- 6+ years of experience in mobile testing and mobile automation (Flutter Driver, Appium, Espresso, etc.)
- Strong programming skills in Dart, Java, Kotlin, or equivalent languages
- Proven ability to architect, design, and maintain robust, scalable test automation frameworks
- Expertise in writing and automating test cases for complex features as part of continuous delivery
- Hands-on experience debugging automation frameworks and app issues
- Ability to design comprehensive test strategies, ensuring functional and non-functional requirements are met
- Strong understanding of the full product lifecycle, release metrics, and QA best practices
- Proficiency in CI/CD tools such as Codemagic, Jenkins, and Bitrise
- Experience in API testing and automation (Postman, REST-Assured, or similar tools)
- Excellent analytical and problem-solving skills, with the ability to drive solutions independently
- Effective communication and collaboration skills, with a track record of working in cross-functional, agile teams
- Bachelor's degree in Computer Science, Computer Engineering, or a related field (or equivalent experience)

Bonus Points:

- Expertise in mobile automation frameworks, including Flutter Driver-based frameworks
- Knowledge of advanced testing paradigms like declarative testing approaches
- Experience with performance testing for mobile apps
- Familiarity with cloud-based device testing platforms like BrowserStack, Sauce Labs, or Firebase Test Lab.
- A passion for mentoring and elevating team capabilities

EEO Statement:

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record-keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.