▷ [Urgent] Sr Staff Software Quality Engineer

Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work But this is just the beginning of our journey Join us as we pursue our purpose to make the world work better for everyone As a Senior Staff Quality Engineer in Central QE Operations you will be responsible for designing developing and delivering high quality internal tools and applications that enable and enhance the productivity of our Quality Engineering organization This role emphasizes innovation automation and application development on the ServiceNow platform to support internal QE workflows certification processes and operational excellence Key responsibilities include Design build and maintain internal applications and tooling on the ServiceNow platform to streamline QE processes and operations Develop automation frameworks and services to improve functional regression and system level testing efficiency Innovate new solutions and prototypes that enable scale visibility and standardization for quality metrics and governance Integrate custom applications with ServiceNow modules workflows and APIs to support quality operations Plan automate and execute test strategies for QE tooling ensuring reliability scalability and maintainability Drive adoption of QE tools and best practices mentoring team members and influencing process improvements across Central QE Partner with internal stakeholders including QE leadership operations and platform teams to prioritize initiatives and deliver impactful solutions Qualifications Qualifications Required 8 or more years of experience in Quality Engineering Test Automation or Application Development with a proven record of innovation in internal tooling or platforms Strong Java expertise including development of automation frameworks and backend services using Selenium JUnit TestNG or similar Proficiency in JavaScript with a solid understanding of DOM manipulation and client side logic for application tooling Hands on ServiceNow platform development experience including scoped applications workflows APIs and data models Expertise in test methodologies such as unit integration automation regression and performance and applying them to internal tooling and frameworks Proficiency with engineering tools such as Eclipse or IntelliJ Jenkins Maven Gradle Git and debugging test pipelines Strong problem solving and innovation mindset able to identify gaps in QE operations and create scalable solutions Leadership experience including mentoring engineers driving technical decisions and influencing QE strategy Preferred Experience developing dashboards and reporting solutions to visualize quality metrics Familiarity with modern UI frameworks such as React Angular or Vue for building advanced internal QE applications Knowledge of data modeling and ETL pipelines for test and quality data aggregation Background in building governance or certification tooling within enterprise scale environments Additional Information Work Personas We approach our distributed world of work with flexibility and trust Work personas flexible remote or required in office are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service Equal Opportunity Employer ServiceNow is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements Accommodations We strive to create an accessible and inclusive experience for all candidates If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance Export Control Regulations For positions requiring access to controlled technology subject to export control regulations including the U S Export Administration Regulations EAR ServiceNow may be required to obtain export control approval from government authorities for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities From Fortune 2025 Fortune Media IP Limited All rights reserved Used under license