Engineering Operations Director

Job Description About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime About The Role The Engineering Operations Director will be a strategic partner to Engineering leadership, ensuring the successful scaling and smooth operation of our rapidly growing India-based Engineering organization. This role will own regional operations, drive best practices in hiring and talent processes and organizational effectiveness, and be the primary point of contact for operational needs for the local Engineering team. As the senior operations leader in India, this person will be responsible for embedding operational excellence locally while ensuring alignment with global frameworks, processes, and priorities. In the role of Engineering Operations Director, you will report to the VP, Engineering Operations. We are considering applicants for the location of Hyderabad, India. We work a hybrid schedule--3 days a week in office. Core Areas of Responsibility Strategic Operations & Alignment - Act as the primary Operations leader for the Engineering organization in Hyderabad, ensuring local needs are addressed while staying aligned with global standards and processes. - Partner with Engineering VPs, Technical Program Management, and People teams to operationalize strategy and support execution. - Drive the Engineering operating rhythm in India (reviews, planning cycles, metrics, business reporting). Talent & Hiring Enablement - Partner with Talent Acquisition to scale recruiting and hiring operations, ensuring consistency, speed, and quality in processes. - Support headcount planning and tracking in partnership with Engineering and global Operations. - Help design and implement local best practices for onboarding and talent development in coordination with the People organization. Organizational Effectiveness & Culture - Implement operational best practices to increase efficiency, reduce duplication, and enable Engineering leaders to focus on technical strategy and execution. - Partner with People to drive culture, engagement, and DEI initiatives locally. - Ensure smooth cross-time zone collaboration between India and US-based teams. Reporting & Insights - Provide reporting on hiring, attrition, and organizational health to Engineering leadership and the VP of Operations. - Surface insights and recommendations to enable better decision-making at the local and global level. About You We get excited about candidates, like you, because... - You have 15+ years of experience in Operations, Business Management, or related roles in a fast-scaling tech or engineering-driven environment. - You have a proven track record leading operational strategy and execution for large, distributed teams. - You have a strong understanding of Engineering org structures, processes, and rhythms. - You possess strong collaboration skills; able to partner across People, Legal, Talent Acquisition, Engineering leadership and other cross-functional teams within the organization. - You have excellent communication and storytelling skills able to connect operational details to business strategy. - You are comfortable working across time zones in a global environment. - Experience scaling teams in India strongly preferred. About The Team The Engineering Operations team is a multiplier with the broader Engineering organization. We create operational effectiveness, define and nurture organizational culture, and inform and communicate cross-functionally. We strive to ensure the broader Engineering team is operating at the highest level of excellence. Why you will love working at Crunchyroll In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: - Best-in class medical, dental, and vision private insurance healthcare coverage - Access to counseling & mental health sessions 24/7 through our Employee Assistance Program (EAP) - Free premium access to Crunchyroll - Professional Development - Company's Paid Parental Leave - up to 26 weeks for birthing parents - up to 12 weeks for non-birthing parents - Hybrid Work Schedule - Paid Time Off - Flex Time Off - 5 Yasumi Days - Half-Day Fridays during the summer - Winter Break About Our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll's hiring process Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.