Corporate Account Manager, Delhi

As a global leader in cybersecurity CrowdStrike protects the people processes and technologies that drive modern organizations Since 2011 our mission hasnt changed xe2x80x94 were here to stop breaches and weve redefined modern security with the worlds most advanced AI-native platform Our customers span all industries and they count on CrowdStrike to keep their businesses running their communities safe and their lives moving forward Were also a mission-driven company We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers Were always looking to add talented CrowdStrikers to the team who have limitless passion a relentless focus on innovation and a fanatical commitment to our customers our community and each other Ready to join a mission that matters The future of cybersecurity starts with you About the Role CrowdStrike is seeking a Corporate Account Manager to ensure that our India-North customers are successful and thriving with our next generation endpoint technology This is a full sales cycle role in which you will proactively advocate for the customers from SMB to medium-large enterprise business segments while focusing on high levels of adoption to ensure customer satisfaction You will balance discovering upsell and cross-sell opportunities while partnering with our renewals team to ensure timely renewals What Youll Do Serve as the primary point of contact for clients while collaborating with various internal stakeholders Customer Success Managed Services etc to ensure the existing customer base is receiving the value they expect from their previous purchaseManage the contract renewal cycle from scheduling initial meetings through negotiation contract changes and signature while ensuring customers renew at an escalated ARR rate Achieve a quota of new sales growth within customer base Be a customer advocate driving relationships with key customers and creating new champions Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion Devise and execute account strategies and plans to maximize account growth Provide high touch customer service including escalation and coordination of support issues as needed Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base What Youll Need At least 2 years of full sales cycle experience in an account management or net new logo capacity selling to a technical audience such as engineers IT security and other related fields Strong ability to run a discovery manage full sales cycle handle objections implement a multi-faceted sales strategy such as working with partners and close deals Light experience and or understanding of sales frameworks such as MEDDPICC and SandlerTrack record of meeting or exceeding expectations in an individually focused quota and or metric carrying role Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements Strong technical aptitude and ability to learn new concepts quickly Exceptional written and verbal communication skills demonstrated through email conference calls client visits and presentations and internal meetingsHigh level of comfort handling client objections and negotiations Security or SaaS experience is a plus LI-VD1Benefits of Working at CrowdStrike Remote-friendly and flexible work cultureMarket leader in compensation and equity awardsComprehensive physical and mental wellness programsCompetitive vacation and holidays for rechargePaid parental and adoption leavesProfessional development opportunities for all employees regardless of level or roleEmployee Resource Groups geographic neighbourhood groups and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat Place to Work Certifiedxe2x84xa2 across the globeCrowdStrike is proud to be an equal opportunity employer We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed We support veterans and individuals with disabilities through our affirmative action program CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex including pregnancy or pregnancy-related medical conditions sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability including HIV and AIDS mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law We 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