Senior Machine Learning Engineer

Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work But this is just the beginning of our journey Join us as we pursue our purpose to make the world work better for everyone What you get to do in this role The Advanced Technology Group ATG at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end industry-leading work experiences for customers We are a group of researchers applied scientists engineers and product managers with a dual mission We build and evolve the AI platform and partner with teams to build products and end-to-end AI-powered work experiences In equal measure we lay the foundations research experiment and de-risk AI technologies that unlock new work experiences in the future You will play a major part in building AI and Machine Learning ML solutions that transform the user experience and workflow efficiency of enterprise services Traditional analytical tools tend to require a technically knowledgeable user to produce even simple results We are taking a completely fresh approach with the expectation that any user regardless of technical knowledge can use the AI ML solutions we develop to operate the services in the enterprise setting in a thoughtful and scalable manner We are just getting started with our early-adopter customers and we need your help in building and making available an amazing range of solutions to our 5k enterprise customers around the world Build the best cloud-based AI ML solutions to power intelligent enterprise services Collaborate daily with a team of like-minded developers product managers and quality engineers to produce quality software Work with product owners to understand detailed requirements and own your code from design implementation testing and delivery of high-quality solutions to our users Qualifications To be successful in this role you have Expertise in Java or Python OOP Design Patterns time and space-efficient algorithms Experience building new products that use challenging algorithms Expertise in coding efficient object-oriented modularized and quality software Knowledge of core AI ML techniques and algorithms Knowledge of unit testing profiling and code tuning WJAISNJOBS Additional Information Work Personas We approach our distributed world of work with flexibility and trust Work personas flexible remote or required in office are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service Equal Opportunity Employer ServiceNow is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements Accommodations We strive to create an accessible and inclusive experience for all candidates If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance Export Control Regulations For positions requiring access to controlled technology subject to export control regulations including the U S Export Administration Regulations EAR ServiceNow may be required to obtain export control approval from government authorities for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities From Fortune 2025 Fortune Media IP Limited All rights reserved Used under license