Hitachi Storage

Job Description Job Location: Pune, Mumbai, Bangalore & Chennai Skills: Hitachi Storage Administrator Notice Period: Immediate to 60 days Experience: 10+ years Storage GCM5 - Chief Technical Specialist / Chief Infrastructure Management Analyst / Service Manager Storage Technology - VSP, VSP G1000, VSP G1500 - Replication - True copy, ShadowImage - Hitachi Storage Navigator, Hitachi Device manager, Hitachi Command Suite - Tuning manager - NETAPP FAS Series 3000/6000, A700, and Cluster Mode - DFM / Operations Manager, OnCommand System manager - NETAPP replication SNAP Mirror / Vault - Brocade Network Advisor - Brocade CLI and SAN Related Products - VMAX/DMX/Xtreme IO - VPLEX, VNX/Clarion - Isilon, Centera, Celerra - Replication BCV/Clone, SRDF/Recovery Point Appliance - Thin Provisioning, Performance Manager, Unisphere - Backup Technology - On Duty roster to support for 24x7 Standby services, participate ad-hoc incident - Creation of LUNs & mapping to host - LUN/Server decommission - Meta Device creation/addition & removal - Virtual provisioning & Tiering - Local & remote replication for Backup/DR - Creation of CIFS/NFS file system and exporting to host - Enhanced troubleshoot of CIFS & NFS permission issues - Creating Qtrees, Implementing Quota Limits with user level and folder level with quota policies - Configure, administer and troubleshoot Snap-Mirror Environment - Scheduling Snapshots and Snap-vault snapshots, snap-drive, snap manager - Managing the reports using operations manager - Experience in SAN Fabric configuration with Brocade/Cisco - Able to perform health checks, zoning, troubleshooting fabric-related issues, handle upgrades - Change preparation - Handling Routine Reporting - Handle escalation from peers - Change review and approval - Able to handle basic troubleshooting over storage performance - Handle advanced performance analysis and advise on the hotspot and propose a resolution - Engagement of Solutioning for new technology - Migration Planning and Change arrangement - Human Resource management and Team management - Service Level Review and team improvement plan - Management tracking and reporting - Participate in operation presentations and Daily Standup call for tower-based reporting - Team improvement planning - Team appraisal review and comments - Backup Duty - Minimum 8 years of relevant hands-on experience on above-mentioned technology - Degree in Computer Science / Information System or related disciplines - Solid understanding of operating systems (Linux/AIX/Solaris/Windows/ESX / HPUX) would be an advantage - Knowledge of Service Management tools Remedy/Service Now would be an advantage - Certified in ITIL / ISO Process would be an advantage - Understanding of enterprise networking would be an advantage - Experience with Vendor support role would be an advantage - Experience with SAN / NAS / Fabric L2-L3 support or above would be an advantage - Experience with SAN / NAS / Fabric Solutioning, or Pre-sales experience would be an advantage - Excellent listening, oral, and written communication skills - Fluent in English - Fluent in Cantonese would be an advantage - Mandatory for Cantonese speaking for Hong Kong Hiring - Planning and Organization - Excellent Planning and execution, good time management skills - Identify tasks to be accomplished, Prioritize tasks, participate in technical discussion - Make good follow-up and provide constructive feedback - Attention to Detail - Applying quality standards to all tasks undertaken and ensuring that nothing is overlooked - Establishing relationships and maintaining contacts with people from a wide variety of backgrounds - Pay attention to assigned and provide accuracy on the tasks/activity - Flexibility - Should be flexible to attend customer and organizational needs - Should have a high level of flexibility and Adaptability to situations - Analytical Thinking - Acquiring and understanding of problems or situations by breaking them down systematically into their components or parts and identifying the relationships between these parts - Ability to solve problems quickly and permanently using step-by-step standard methods - Conceptual Thinking - Acquiring understanding of the underlying issues in complex problems or situations by correctly relating these to simpler or better-understood concepts, models, or previous experiences - Ability to understand a situation or problem by identifying patterns or connections, and address the issues - Continuous Improvement - Understanding the root cause of the issue, and planning for governance - Apply permanent fix to remediate the problem - Understanding of Business Criticality and Result-Oriented Mindset - Whenever incident is reported, think from the business angle and drive the incident till rest - With minimal impact to the business aspect regardless of efforts and problem owner