Vice President– Agentic Solution Architect/Lead

Job Description

Ready to build the future with AI

At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .

Inviting applications for the role of Vice President- Agentic Solution Architect/Lead -Agentic AI

Role Summary:

In this role, you%27ll be part of Genpact%27s transformation under GenpactNext, as we lead the shift to Agentic AI Solutions&mdashdomain-specific, autonomous systems that redefine how we deliver value to clients. You%27ll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines.

Responsible for designing, implementing, and optimizing agentic AI solutions that leverage autonomous agents to improve process efficiency, decision-making, and customer experience. Works closely with product, engineering, and business stakeholders to translate requirements into AI-driven capabilities.

Key Responsibilities:

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Assess client use cases and identify opportunities for agentic AI deployment (e.g., workflow automation, decision agents, process orchestration).

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Design multi-agent architectures, prompt strategies, and decision-flow logic for autonomous operations.

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Collaborate with engineering teams to integrate solutions into client systems (ERP, CRM, helpdesk, etc.).

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Develop proof-of-concepts and pilot implementations to validate business impact.

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Monitor, evaluate, and optimize agent performance using KPIs (accuracy, latency, cost per task).

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Ensure solutions meet compliance, security, and ethical AI guidelines.

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Create client-facing technical documentation, capability roadmaps, and training material.

Qualifications we seek in you

Minimum Qualifications

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Strong understanding of LLMs, autonomous agent frameworks, and workflow orchestration tools.

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Proficiency in prompt engineering and multi-agent task coordination.

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Experience in integrating AI solutions with enterprise tools (Salesforce, ServiceNow, SAP, Dynamics, etc.).

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Analytical mindset with ability to define measurable success metrics.

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Excellent communication skills for both technical and business audiences.

Why join Genpact

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Lead AI-first transformation - Build and scale AI solutions that redefine industries

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Make an impact - Drive change for global enterprises and solve business challenges that matter

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Accelerate your career&mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

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Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

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Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build

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Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let&rsquos build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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