Telesales/customer Care Role

2 weeks ago


Kolkata West Bengal, India Ananta Resource Management Full time

What You Will Do Customer Relationship Management Maintain and enhance customer relationships New Account Registration Process customer registration through Forms Issue Resolution Address and resolve customer concerns Making and Sending Quotations Prepare quotations for required articles and services New Lead Generation Communicate with leads to arranging meetings and secure new business opportunities Sales Operations Oversee daily sales coordination operations Repeat Business Encourage and manage repeat customer sales Upselling Cross-Selling Identify additional sales opportunities Lead Management Generate and convert sales leads Pipeline Management Manage the sales pipeline effectively What We Expect of You - Bachelor s degree in business administration marketing or a related field - 2-3 Years of Total Relevant experience with Stability - Experience in using CRM software or related tools is a plus Perks Benefits - Pick up drop off from specified locations - Paid Privilege Leaves Employee Referral Programme ref updazz com



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