Financial Crime Compliance Delivery | 15+ years

Job Description Capgemini is seeking a ‘Director’ level executive to drive CG’ s FCC delivery agenda in India as the Financial Crime and Compliance Delivery Leader. This person will have a ‘Builder + Execute’ mindset, who is not only a strong leader who can articulate a vision but one who can also drive seamless first-time right execution of that vision in a very concrete manner that results in tangible business outcomes (Op Excellence, bookings, revenue, market recognition). The role demands a high level of autonomy; a strong appetite to drive operational change and overcome organizational complexity; and a high level of drive to build and run a business to a potential multimillion scale operating business. Primary Skills Oversight of the FCC delivery engagements across multiple delivery locations within India • The role will involve working closely with the onshore teams, require ability to proactively build and maintain strong strategic networks. • This will also include indirectly managing AML/KYC risk analysts/officers who perform data and quality reviews to ensure completeness of all appropriate information to meet regulatory, legal, and audit requirements of the client (bank, FI or Fintech) • Oversight on day-to-day operations of the team and workforce planning for on-going and upcoming project to deliver as per the requirements. • Establish and maintain good client relationship and administer performance requirements. • Ensuring lower attrition and shrinkage to maximize utilization. • Cross training people on various skills and grooming future leaders within the team • Formulating business and development goals for the team and aligning them to the organization goals • Reporting of issues of concern to onshore team in time to ensure delivery is not hampered. • Develop potential for progression/succession in next few years • The role will also include: • Monitoring of overall queues and reports to meet established Service Level Agreements including follow-up analysis and reconciliation • Ensure standard processes across roles and responsibilities, of the AML/KYC team while meeting / exceeding overall engagement’s SLAs/KPIs across quality and throughput • Support consistent hiring and performance management practices for a team of ~500+ • Analyze and review quality trends and measures, reporting feedback to internal & client leadership • Deliver projects on time, on budget, with exceptional quality under tight deadlines & minimal supervision • Provide operational updates, raise issues or escalations to senior leadership at CG and clients • Act as a subject matter resource on the KYC/AML and account opening policies and procedures for the team specific to the NA, EU or APAC jurisdictions being supported • Coach staff on the evaluation of client AML/reputational risk, including the identification of key issues and related mitigates, conducting independent research, verifying appropriate risk profile, and making independent risk assessment recommendations Secondary Skills He/She/They OR, the incumbent will have 15+ years related banking, compliance, audit experience with leading and managing large teams involved in on-boarding of clients according to relevant AML/KYC legislations across NA, EU & APAC jurisdictions • CAMS certification or any industry recognized AML certification will be a plus • Exceptionally fluent in English (spoken and written) • University graduate / postgraduate • Handled large scale AML/KYC operations for multiple clients from solution creation, account set up to delivery • Strong analytical and problem-solving skills would be a significant plus • Maintain a working knowledge of anti-money laundering related requirements including BSA, USA Patriot Act, OFAC, SEC, FINRA, and other applicable US, UK, EMEA and International regulations • Actively engage in the identification of potential process shortcomings or required enhancements • Key Technical & Behavioral Competencies include: • Proficient in Microsoft Word, Excel, Outlook and PowerPoint. • Familiarity with platforms & tools like Pega, Fenergo, Actimize, World Check, Lexis Nexis & RDC • Excellent commercial savviness and executive presence • Superb leadership and team-building skills with the ability to build consensus and achieve goals through collaboration rather than direct line authority • A positive, results-oriented style, evidenced by listening, motivating, delegating, influencing, and monitoring the work being done • Strong customer orientation, decision-making, problem-solving, communication, and presentation skills • Very good collaboration skills and ability to interact with multi-cultural and multi-functional teams spread across geographies Demonstrates ability and willingness to partner internally and externally to achieve appropriate objectives for clients and for Capgemini