Solutions Manager

Role Summary As a Solutions Manager, you will serve as a strategic advisor, technical expert, and key partner to Account Executives throughout the sales cycle. You will translate customer requirements into solution architectures, run high-impact demos and proofs-of-concept, and guide prospects through the operational and technical aspects of adopting Mojro. Over time, you will build and lead a team of Solution Engineers, shaping Mojro’s solution strategy, assets, and methodologies to drive higher win rates and scalable enterprise adoption. Key Responsibilities 1. Pre-Sales Excellence & Deal Acceleration - Engage early in qualified opportunities to understand requirements, constraints, KPIs, and decision criteria. - Translate discovery insights into tailored solution blueprints — covering flows, planning logic, integration points (APIs), data mappings, and security considerations. - Deliver compelling demos, scenario-driven simulations, and POCs that prove logistical, operational, and financial value. - Address product fit, integration challenges, process changes, and organizational readiness with clarity and authority. - Guide sales in building credibility with CXOs, operations heads, IT leaders, and digital transformation teams. 2. Solution Architecture & Domain Expertise - Serve as the SME for logistics optimization, supply chain design, routing, sourcing, distribution planning, and related operational workflows. - Demonstrate a strong understanding of optimization principles and how they are applied through algorithmic and heuristics-based engines. - Advise customers on best practices for planning, execution, benchmarking, and continuous improvement. - Bring expertise across supply chain modelling, distribution planning and procurement processes. 3. Strategic Product Influence - Capture market needs and customer insights; translate them into structured inputs for Product Management. - Influence Mojro’s roadmap with recurring patterns observed during discovery, POCs, and competitive evaluations. - Collaborate with Product Marketing to refine positioning, value narratives, and competitive differentiation. 4. Cross-Functional Collaboration & Delivery Handover - Develop reusable solution assets: demo packs, vertical templates, ROI calculators, integration guides, and RFP content. - Prepare clear handovers to Implementation & Customer Success teams, including solution documentation and acceptance criteria. - Support early deployment checkpoints to ensure solutions are implemented as promised and risks are mitigated proactively. 5. Leadership & Team Development - Mentor and develop Solution Engineers on domain knowledge, solutioning frameworks, demo excellence, and customer engagement. - Define role competencies, hiring requirements, and career progression paths for the Solutions function. - Operate as a thought leader who partners with Sales, Product, Delivery, and Executive Leadership to elevate Mojro’s solution quality and market presence. Preferred Experience & Qualifications Experience & Industry Background - 5–8 years of experience in pre-sales, solution consulting, or supply chain planning within an enterprise SaaS environment. - Strong exposure to logistics operations, transportation planning, distribution networks, procurement, or supply chain design. Domain Expertise - Deep knowledge in multiple supply chain domains—such as supply chain modeling, optimization, forecasting, routing, sourcing, production planning, distribution, or inventory management. - Understanding of optimization frameworks (LP/MIP heuristics, simulation models, routing engines). Technical & Functional Skills - Comfortable designing architectures, data flows, and API-based integrations. - Hands-on approach to building demos, configuring scenarios, and guiding POCs. - Ability to translate complex planning logic into simple narratives for CXOs and non-technical audiences. Soft Skills & Leadership - Exceptional presentation and communication skills — confident with executive-level discussions. - Strong stakeholder management, problem-solving mindset, and ability to operate in high-velocity, ambiguous deal cycles. - Demonstrated ability to influence decisions and build trust with operations leaders, digital transformation teams, and IT stakeholders. Why This Role Matters This position is pivotal in shaping how enterprises perceive and adopt Mojro. As supply chains become more dynamic, complex, and data-driven, organizations expect their technology partners to not just provide software — but to model their network, challenge their assumptions, and guide them through transformation. A Solutions Manager who can do all this credibly becomes a powerful differentiator — directly impacting revenue, customer success, and Mojro’s market leadership.