Operations - Global Investment Operations - Senior Manager

Job Description Company Overview KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR's insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR's investments may include the activities of its sponsored funds and insurance subsidiaries. KKR's Gurugram office provides best in class services and solutions to our internal stakeholders and clients, drives organization wide process efficiency and transformation, and reflects KKR's global culture and values of teamwork and innovation. The office contains multifunctional business capabilities and is integral in furthering the growth and transformation of KKR. Team Overview KKR's Global Investment Operations team supports the firm's day-to-day middle-office and back-office operations that drive business decisions and long-term success. The team collaborates closely with KKR's Investment Data Operations and Controllership teams to ensure accurate processing and reporting of the investments. Position Summary The role is responsible for collaborating with various groups within the firm to support asset servicing of investments and finalization of Gross Asset Value (GAV). The team functions at a high level in a fast-paced environment, consistently collaborating with our finance team, data team members and external agents and counterparties. The role is responsible for performing and overseeing the day-to-day activities performed by the team, hiring, training, and establishing priorities. Roles & Responsibilities Operational Excellence - Hands on experience with asset servicing, processing principal activities like Drawdown, Paydown. - Processing upcoming activities, contract modifications as per the agent's notices. - Reconcile cash, positions and collaborate with internal & external stakeholders for break resolution. - Liaise with the Credit Finance teams to ensure appropriate accounting, reporting, operational controls are met and month end trial balance match for NAV finalization - Operate independently to develop and execute procedures for tracking portfolio investments in multibillion dollar funds - Ensure all deliverables meet quality, consistency, and accuracy standards - Monitor the execution of all tasks (daily, weekly, monthly) as required by other teams - Manage performance of the team and mentor with corrective actions - Verbalize and drive process improvement including collaborating with the global teams - Liaise with global teams and support ongoing projects, system integration, perform UAT, as needed Stakeholder Management - Interact with the team and the counterparts from global teams on a regular basis to understand their requirements, reporting needs and possible challenges - Act as a point of escalation for all queries - Create and manage process metrics, KPIs, other dashboards at regular frequency, as required - Relationship with third-party agent banks and custodians - Recruit, train, and develop team to enhance their skills and enable a high-performing team - Effectively manage performance of the team by coaching, providing constructive feedback Qualifications - Master's Degree or equivalent work experience required - 10-13 years of experience in similar roles and understands requirements for financial organizations - Experience in a multinational Financial Services organization and/or Private Equity preferred - Effective communication skills, email writing skills and people management experience - Knowledge of loans, bonds, revolvers, loan syndication, and participations preferred - Knowledge of strategies like Direct Lending, Mezzanine, CLOs, and Asset Backed Financing preferred - Ability to manage numerous tasks daily and respond in a timely manner - Ability to detect & evaluate risk factors and assist and review mitigation of identified risks - Exposure to Data Integration, Data Management, Data Accuracy and Robotics - Systems/ Tools/ Applications knowledge: - Advent Geneva - ClearPar - Markit - Allvue aka Everest - Investran - Advanced proficiency in Excel - Accounting experience preferred - Displays high intellectual curiosity, innovative mindset and integrity - Focus on delivery excellence, accountability and collaboration KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.