Manager Control Management

4 weeks ago

Gurgaon, Haryana, India American Express Full time
Job Description

Key Responsibilities:

- Risk Identification & Assessment:
- Collaborate with business process owners to identify operational risks throughout business processes and systems.
- Facilitate and support BUs in performing Process Self Risk Assessments (PRSAs) and other risk assessments.
- Assist in the ongoing review and updating of PRSA criteria to align with evolving regulatory requirements and internal standards.
- Control Monitoring & Testing:
- Conduct independent control monitoring and testing, supplementing the testing efforts by BU process owners.
- Proactively identify high-risk areas that require intervention and focus, utilizing automated alerts and conducting vertical process testing.
- Risk Reporting & Insights:
- Compile thematic risk reports to provide actionable insights on risk levels, emerging trends, root causes, and mitigation strategies.
- Review risk dashboards and Key Risk Indicators (KRIs) to ensure effective ongoing monitoring of risks.
- Cross-BU Process & Control Mapping:
- Review and categorize controls, mapping them to associated risks and business processes across different BUs.
- Advise BUs on the identification of risks, product changes, and control improvements, particularly in the context of New Product Governance (NPG).
- Collaboration & Communication:
- Support the sharing of insights, better practices, and lessons learned across the enterprise to improve risk management effectiveness.
- Collaborate with senior leadership, business units, and external stakeholders to ensure effective risk management and compliance.
- Continuous Improvement:
- Support efforts to enhance risk assessment methodologies and improve the overall risk management framework.
- Provide guidance on the identification of areas of risk for intervention and ensure consistent quality assurance practices.

Required Qualifications:

- Experience:
- 3+ years of experience in operational risk management, ideally within Risk or Internal Audit functions.
- Strong understanding of the operational risk management lifecycle, including risk identification, control testing, and reporting.
- Skills & Expertise:
- Strong project management, communication, and interpersonal skills with the ability to manage competing priorities and collaborate effectively across teams.
- Proficient in analytical and problem-solving skills, with the ability to identify trends, evaluate risk scenarios, and drive actionable insights.
- Knowledge & Governance:
- Experience in process governance and a solid understanding of processes aligned with regulatory frameworks and internal operational standards.
- Experience working with risk frameworks, regulatory requirements, and operational risk management practices.

Preferred Qualifications:

- Educational Background:
- Bachelor's degree in Finance, Business, Risk Management, or a related field. Advanced degrees (e.g., MBA, MSc) or certifications in Risk Management (e.g., ORMCM) are advantageous.
- Experience in Specific Areas:
- Experience in providing identification and assessment of operational risks across business processes and systems.
- Experience facilitating and enhancing risk assessments and associated methodologies.
- Experience in independent control monitoring and recommending improvements.
- Experience in thematic risk reporting, including analyzing risk trends, levels, and root causes.
- Industry Experience:
- Experience in the financial services industry is highly preferred.
- Knowledge of sales conduct testing will be considered a plus.

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