Urgent: Senior Analyst Procurement

5 days ago


India IHG Hotels & Resorts Full time

Role PurposeTo efficiently manage operational support activity with Global Procurement operations teamKey Accountabilities Support Hotels in AMER with BirchStreet P2P system including managing queries raising tickets with BirchStreet and IHG internal teams Deliver service catalogue workload as required including supplier administration contract administration sourcing support travel mailbox and standard reporting meeting agreed SLA s Deliver procurement helpdesk services resolving system supplier administration and travel expenses queries in line with SLAs Participate in ongoing training regarding the provision of the services Manage supplier set-up processes including sustainability and risk assessments Provide support in basic administration of procurement systems Provide support in ad-hoc projects or data consolidation requests Provide suggestions and input as to how services could be improved or delivered more effectively supporting delivery of continuous improvement Ensure correct use of and compliance to IHG ticketing system publishing regular performance metrics Key Skills Experiences Corporate experience working in a call centre or as a junior office support team member ideally in Procurement BirchStreet P2P System experience College or 6th Form education ideally Ability to clearly explain things to user and empathise with them Experience working to deadlines and SLAs Experience of working as part of a team Good Microsoft Office especially Excel skills Good communication skills and email writing skills About Us At IHG we ve made a promise As one of the world s leading hotel groups we re here to deliver True Hospitality for Good Making our guests and colleagues feel welcome cared for recognised and respected - wherever they are in the world Want to be part of the journeyAbout the Team At IHG Hotels Resorts we work together to deliver True Hospitality for Good on a global scale With corporate offices and over 6 000 hotel destinations worldwide a career at IHG is the perfect way to broaden your horizons You ll experience our unique culture and brilliant colleagues who will support and inspire you With a host of corporate opportunities to choose from wherever you are on your career journey and whatever you want to achieve there s Room for You at IHG



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