Associate - Finance & Accounts T7 (Apply in 3 Minutes)

17 hours ago


Palakkad, India ANSR Full time

About Arch: Arch Capital Group Ltd. (Arch) is a leading global insurer with operations in more than a dozen countries. We write insurance, reinsurance and mortgage insurance on a worldwide basis, and our customers value us as an innovative partner and dependable risk manager with decades of fresh ideas and solid results. Part of the S&P 500, Arch has the size and capital position to remain a market-leading specialty insurer. About the Job: The Billing Operation Executive is responsible for executing end-to-end Billing Operation activities for assigned accounts. This includes end-to-end payment processing with precision and speed. The role ensures accurate fund application, real-time reconciliation, and proactive discrepancy resolution-driving operational efficiency and stakeholder confidence. The BO Executive is expected to manage requests with accuracy and timeliness, contributing to overall operational excellence and client satisfaction. Job Responsibilities: - Execute end-to-end billing activities including Payment processing, Reconciliation, Report preparation etc. - Oversee complex queries, data verification, and cleansing activities to maintain superior data integrity. - Manage and refine Billing operation processes; maintain assigned KPIs and generate accurate reports for management reflecting business performance and operational compliance. - Guide and support entry-level operations specialists, fostering a learning environment and enhancing overall team competency. - Identify areas for process improvement and collaborate with management and cross-functional teams to implement effective solutions. - Operate within the operations and claims team, providing dedicated administrative support and ensuring timely completion of tasks. - Maintain comprehensive records of billing activities, communications, and updates to support audit readiness and operational transparency. - Liaise effectively with brokers, and internal teams to resolve queries, clarify requirements, and ensure smooth workflow execution. - Perform all activities in accordance with regulatory requirements, company policies, and service-level agreements. - Contribute to initiatives aimed at enhancing operational efficiency, service quality, and overall process optimization. Desired Skills: - Billing Operation Expertise: Strong understanding of Billing operation activities including Account receivables, Payables, Reinsurance. - Data Accuracy & Integrity: High attention to detail in data entry, validation, and cleansing to ensure reliable and audit-ready records. - Workflow Management: Ability to manage multiple tasks efficiently while meeting service-level agreements and internal KPIs. - System Proficiency: Familiarity with respective operation tools and reporting platforms - Stakeholder Communication: Clear and professional communication skills for effective coordination with brokers, and internal teams. - Team Collaboration: Ability to work closely with Operations, Claims and other operational units to ensure smooth handoffs and timely processing. - Client-Focused Mindset: Understanding of client expectations and ability to support US counterparts in delivering high-quality service. - Issue Resolution: Capable of identifying discrepancies or process gaps and resolving them proactively. - Process Improvement: Analytical mindset to suggest and implement improvements in policy workflows and operational efficiency. - Mentoring Skills: Willingness to guide and support junior team members, contributing to team development and knowledge sharing. - Ownership & Accountability: Strong sense of responsibility for assigned tasks and commitment to delivering accurate and timely results. - Flexibility: Ability to adapt to changing priorities and work in a dynamic, fast-paced environment. - Professional Conduct: Maintains confidentiality, compliance, and professionalism in all interactions and documentation. Education / Experience: - Educational Qualification: Graduation in any discipline is required. - Industry Experience: Prior work experience in a relevant industry is advantageous, preferably in insurance operations or policy administration (applicable if experience candidate). - Communication: Fluent in English language (Speaking, Reading, & Writing) - Technical Proficiency: Computer skills are essential; proficiency in MS Office applications (Excel, Word, Outlook) is considered an added advantage. - Analytical & Decision-Making Skills: Strong analytical abilities, attention to detail, and sound decision-making capabilities are crucial for handling complex policy tasks. - Work Flexibility: Must be willing to work in different shifts and adapt to dynamic operational requirements.



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