Vfs Executive- West Africa

3 weeks ago

Ajmer RJ IN Satguru Tour & Travels Full time

Role responsibilities Submission Desk Pre-scrutinize and accept visa application as per guidelines In case incomplete inform the applicant Offer Value added services to applicant Guides applicant about passport tracking process Pass back or Decision Passport collection Ensure passports are arranged and segregated for collection Hand-out correct passport to correct person Reconciliation of Balance passports Ensure all the relevant documents are produced and submitted at the time of passport collection DO Data Entry Completes data entry as per mission requirement Encloses envelope for return of processed application Segregates dockets separately as per mission requirement Operations Manage responsibilities of daily operations of the Consulate Embassy Accountable for smooth and timely operation of VAC Responsible for ensuring teams focuses on customer satisfaction Maintains relationship with staff and the Mission Tally the fees and other charges accepted for the day Sends the daily reports to the Consulate Embassy and internal departments To achieve Service Level Agreement SLA for all processes and ensure compliance Developing and maintaining relationship with all Embassy Consulate officials Process enhancements to improve quality and efficiency of the unit Maintain high level of staff productivity and efficiency Qualitative and Quantitative Lead and develop team members Manage security Physical and Information at the Visa Application Centers and ensure effective controls are in place to pre-empt any physical data security breach incidents Enhance processes to improve quality and efficiency of the Unit and lead new process rollouts in the respective Visa Application Centers Ensure necessary product and process training is provided to all staff on a regular basis Preferred candidate profile We are looking for male candidates who are willing to relocate to West Africa Perks and benefits Travelling Food Accommodation will be provided by company side 5k-10k monthly bonus Job Types Full-time Permanent Pay 50 000 00 - 100 000 00 per month Schedule Rotational shift Experience total work 1 year Preferred Work Location In person

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