Specialist , Quote And Order Management

Join an industry leader and make a positive change in the sustainable use of the world s natural resources Together we will transform the business and drive the industry toward a greener future At Metso you will be supported by our inclusive culture and a network of colleagues from around the world With us you will embark on a personal growth journey and are encouraged to realize your potential This is your invitation to rise above the possible Job posting end date 11 18 2025 Introduction We are looking for a Quotation and Order Management Specialist to join our DMO Quote and Order Management-team As a Quotation and Order Management Specialist you will handle quick proactive and accurate communication with distributors and other stakeholders You solve daily problems regarding wears and spare related questions such as item identification and finding alternative solutions quotation and order process order-related questions and expediting requests Active communication with different stakeholders is a key part of this job operative purchasing logistics product design warehouse etc This position is mainly located in Alwar Team you belong to You will join a team of Order Management-team who are passionate about that strive to Deliverables We are currently building working on Order Management and Order Processing What you ll do Quotation Management Prepare accurate and timely quotations for distributors and stakeholders Ensure pricing and product details are correct and aligned with company standards Order Processing Primary tool for the distributors is my metso com Manage end-to-end order handling including entry only for orders which cannot be processed via My Metso validation and follow-up Monitor order status together with the logistics and expedite requests when necessary Track and manage order backlog to ensure timely delivery and drive customer satisfaction Customer Stakeholder Communication Act as the primary point of contact for distributors regarding wears and spares Provide quick proactive and clear responses to inquiries and issues Collaborate with internal teams purchasing logistics product design warehouse to resolve quote order-related challenges Problem Solving Identify items and suggest alternative solutions when required Address pricing technical and delivery-related issues promptly Documentation Compliance Maintain accurate records of quotations orders and communications Ensure compliance with international trade principles and company policies System Process Management Utilize SAP S4 Hana Salesforce and other IT tools for order and quotation management Adapt quickly to new systems and processes to improve efficiency Continuous Improvement Identify process gaps and propose improvements for better customer experience Support team initiatives for operational excellence Who you are Educational Background Bachelor s degree in engineering or international business or equivalent experience Technical Orientation Ability to read and interpret technical drawings familiarity with wears and spares Trade Knowledge Understanding of international trade principles and terminology IT Proficiency Quick adaptability to IT tools SAP experience is a strong advantage Communication Skills Fluent in English with strong written and verbal communication abilities Organizational Skills Ability to prioritize tasks and manage multiple responsibilities under pressure Decision-Making Independent and proactive working style with confidence in making decisions Customer Focus Strong customer-oriented mindset and problem-solving approach What s in it for you Wellbeing and safety - benefit from occupational healthcare generous benefits plan healthy living rewards mental well-being services meal benefits and engagement surveys Annual bonus - global incentive programs tied to business and performance targets Hybrid working possibilities - while we are big advocates of meeting and collaborating in person we believe in fostering a flexible work environment Extensive learning opportunities - ongoing growth dialogues internal mobility mentoring programs education assistance ambitious projects and global opportunities Worldwide support - leverage our network of peers across the world offering valuable assistance We get things done together through open and honest communication A thriving culture - we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential A culture that is courageous compelling and caring and unites our people to build a sustainable future together Hiring Manager Neeraj Sood How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture All qualified applicants will receive consideration for employment without regard to race religion color nationality gender gender identity sexual orientation age status as a protected veteran or status as a qualified individual with a disability Metso is a frontrunner in sustainable technologies end-to-end solutions and services for the aggregates minerals processing and metals refining industries globally We improve our customers energy and water efficiency increase their productivity and reduce environmental risks with our product and service expertise We are the partner for positive change Metso is headquartered in Espoo Finland At the end of 2024 Metso had close to 17 000 employees in around 50 countries and sales in 2024 were about EUR 4 9 billion Metso is listed on the Nasdaq Helsinki metso com