Server Engineer

Job Description Skip to content - +91 9810445471 ( Sales Enquiry ) - [Confidential Information] ,library:fa-solid,toggle:burger data-widget_type=nav-menu.default> - Home - About Us - Services - IT Infrastructure Management Services - Network Support - Storage & Back-up Support - Server Support - Cloud Infra Services - IT Facility Management Services - Cyber Security Solutions - Partners - Customers - Careers - Blog - EOSL Products - Contact Us - Home - About Us - Services - IT Infrastructure Management Services - Network Support - Storage & Back-up Support - Server Support - Cloud Infra Services - IT Facility Management Services - Cyber Security Solutions - Partners - Customers - Careers - Blog - EOSL Products - Contact Us Server Engineer By Sahil / October 25, 2025 Job Title: Server Engineer Role Summary The role requires attending to field calls for Installation or AMC support of servers, networking equipment and storage devices and taking incidents through to closure. Calls will be directed to Field Engineers by central despatch team. Once the call is received, Field Engineer is required to own the incident, diagnose the problem, arrange for spares if required and resolve the incident. Dealing with customer contact points and ensuring their satisfaction is a key requirement of the role. Responsibilities: - L1 field support - Receive call from central dispatch team with details of device and initial diagnosis. - Contact customer, schedule visit, and ascertain requirement of spares if any. - Get server logs from customer, if possible, and analyse them for proper diagnosis - Attend to the incident and resolve it to the satisfaction of the customer. - Take customer sign-off after resolution of incident - Normal preventive maintenance activities are also required to be carried out on visits to customer location - In case of installation: - ensure all required equipment is in place at customer location - Visit the site, complete installation and take customer sign-off Required Skills: Mandatory - Knowledge of diagnostic systems/tools for HPE, Dell, Lenovo/IBM equipment - Server hardware problem diagnosis, replacement of parts like HDD, Power Supply, RAM, controller, Motherboard, etc. - Server installation, testing, cleaning and troubleshooting - Knowledge of RAID configurations and tools used in IBM/HP/Dell servers - System check-up, on-site setup, tune-up, assessment and diagnostics - Installation, repairing or rebuild of Windows server/Linux operating systems - Desirable - Configuration of Firewalls, Routers, Switches and WLAN controllers - Installation, troubleshooting of storage devices. Experience: 1 2 years Minimum academic qualifications: Diploma in Engineering (3yrs)/B.Tech/B.E. and BCA Job Category: Server Engineer Job Type: Full Time Job Location: Noida Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Previous Desktop Support Engineer Next Inside Sales Executive Linkedin Cybix Technical Services is a trusted IT Infra services provider simplifying and optimising your IT operations. We handle your IT infrastructure so you can focus on your business. Follow us on LinkedIn Our Services - IT Infrastructure Management Services - Cloud Infra Services - Cybersecurity solutions - IT Facility Management Services Contact Info - Corporate Office :- C-25, 2nd Floor, Sector - 58, Noida - 201301 - West Zone Office - No.20, 5th Floor, Plot No.D, 5th Road, Shree Krishna Nagar, Marol MIDC Industry Estate, Andheri East, Mumbai -400093 - 1800 890 8108 (Sales & Support) +91 9810445471 (Sales Enquiry) - [HIDDEN TEXT] Copyright 2025 Cybix Technical Services LLP. Scroll to Top