▷ (28/10/2025) Solutions Specialist - Senior

What can you expect as a FedEx team member Career Mobility and Development When you join FedEx you re joining a team with possibilities that literally span the world from opportunities for advancement and location transfer to training and leadership programs Total Compensation and Benefits Package We want to keep our employees for a long time so we offer competitive benefits opportunities for flexible work arrangements and programs to support well-being Equal Opportunities Our greatest asset at FedEx is our people We are committed to building a diverse equitable and inclusive workforce and offer equal opportunities fairness and respect to all regardless of who you are We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity We do not tolerate discrimination or harassment based on race color ethnicity national origin religion sex age genetic information citizenship disability marital status pregnancy sexual orientation gender identity gender expression veteran status or any other characteristic protected under national state or local laws We will reasonably accommodate team members and third parties with physical and mental disabilities Please note that the Job will close at 12am on Posting Close date so please submit your application prior to the Close Date Company INT FedEx Express Transportation and Supply Chain Services India Pvt Ltd City Mumbai Scheduled Weekly Hours 48 Worker Type Regular Posting Start Date 27-Oct-2025 Posting Close Date 28-Oct-2025 Job Family FXE-MEISA Solutions Specialist Position Summary Grade 13 Please note that the Job will close at 12am on Posting Close date so please submit your application prior to the Close Date What your main responsibilities are 1 Part of the Executive Planning Office to support leadership in driving high-impact projects and delivering executive-level solutions 2 Engage with stakeholders to understand their needs gather requirements and provide expert guidance on potential KM solutions 3 Act individually or collaborate in cross-functional project teams in the execution of projects ensuring seamless collaboration and successful delivery 4 Provide support in initiatives to explore and implement innovative technologies and practices that enhance the organization s solution offerings 5 Continuously monitor assess and optimize the performance of solutions ensuring they meet or exceed business and stakeholder expectations 6 Identify potential risks in solution design and implementation and develop strategies to mitigate these risks effectively 7 Create detailed documentation and reports on solution designs implementations and performance metrics to ensure transparency and facilitate knowledge sharing 8 Provide training and support to end-users and team members to ensure successful adoption and utilization of implemented solutions 9 Conduct market and industry analysis to stay informed about emerging trends and technologies that could impact solution development and delivery Focus Areas Knowledge Mgmt Process Excellence Design and develop executive presentations and impactful PowerPoint decks for leadership Support large-scale cross-functional project management initiatives Organize centralize and manage content using Microsoft cloud services Conduct independent research to help design innovative solutions Use GenAI tools e g Perplexity AI Gemini Sidekick and other AI-based imaging video and presentation tools to enhance outputs Prepare executive reports and communications with clarity and professionalism Adapt quickly to shifting priorities and work efficiently under tight timelines Collaborate with diverse teams flexing your communication style to achieve results Identify and suggest process improvements and contribute to building solutions from the ground up Manage confidential information with discretion and professionalism What we are looking for 0-3 years of relevant work experience fresh graduates welcome Strong proficiency in Microsoft Office Suite Excel PowerPoint OneNote Planner Project SharePoint Lists Exposure to or interest in GenAI tools Perplexity AI Gemini etc and other AI-based presentation imaging solutions Excellent written and verbal communication skills Good organizational skills and attention to detail Ability to manage multiple tasks and adapt to fast-changing priorities Strong research and problem-solving abilities Willingness to learn and explore new technologies Collaborative mindset with the ability to work well in diverse teams Discretion in handling sensitive information Bachelor s degree in business administration Management or a related field advanced degree preferred What you can expect to get Attractive remuneration package includes Attractive remuneration package includes Salary as per agreed compensation structure Tuition Assistance Incentives Bonus AIC Great Working Environment Spread your wings and take ownership of your career with opportunities to advance through internal promotions job rotations and cross-functional projects Complimentary 24 7 access to our learning platforms to support you in becoming who you want to be Work-life balance programs including hybrid work arrangement WFH work from home and office Health wellness employee assistance and rewards and recognition programs Special employee discounts on shipping travel and much more