C E O

Job Description

Professional Experience Summary:

Extensive experience in Real Estate, Hospitality, and Entertainment industries across Marketing, Project Management, Operations, Business Development, and Risk Management. Expertise spans high-end Commercial/Office Towers, Retail/Multiplex, Hospitality, large Residential enclaves, mixed-use townships, and Infrastructure projects.

Proven leadership with a collaborative management style, capable of working in multidisciplinary and multicultural teams. Skilled at driving operational efficiency, profitability, and sustainable growth by managing core business functions Engineering, Construction, HR, Finance, Sales & Marketing.

Projects Handled:

- Townships, industrial parks, IT parks, high-rise residential towers
- High-rise hotel and office buildings, shopping malls, mixed-use buildings
- Data centers, villas, interior fit-outs, factory buildings
- Roads, bridges, water & sewerage networks and treatment plants
- Golf courses, soft and hard landscaping, civil and MEP works

Customer Relationship Management:

- Liaising with tenants to build strong relationships, ensuring client care and resolving complaints.
- Conducting viewings of vacant spaces, explaining lease terms and added value services.
- Negotiating leases in conjunction with the lettings team.
- Monitoring tenant compliance with lease terms and promoting inter-tenant trading.
- Publishing bi-monthly tenants newsletters.

Property Management:

- Ensuring high standards of presentation and maintenance across townships with planned maintenance regimes.
- Full familiarity with property appliances and service contracts.
- Ensuring compliance with Health & Safety and statutory tests.
- Implementing Centre Administration Procedures and identifying improvements.
- Managing purchasing, servicing, and maintenance of the Centre.
- Coordinating and monitoring workmanship of external contractors.

Staff Management:

- Supervising, motivating line managers and staff; ensuring appropriate workloads and quality.
- Conducting regular reviews, training, and onsite coaching.
- Handling disciplinary procedures in consultation with higher authorities.
- Fostering effective communication and teamwork.
- Assisting in induction and training of new management staff.

Financial Management:

- Collaborating with Finance and Marketing teams to maximize occupancy and rent roll.
- Reviewing revenue and capital budgets alongside the Finance Director.
- Managing credit control and handling arrears before escalation.
- Monitoring expenditure, achieving cost savings while maintaining service standards.
- Preparing and managing budgets, meeting annual operating targets.
- Driving sales to meet targets and ensuring full rent and service charge collection.

Marketing:

- Monitoring competing centers and local services.
- Promoting value-added services such as IT, broadband, telephony, and insurance.
- Organizing and managing events to maximize revenue.
- Ensuring compliance with branding and signage policies.
- Enhancing visibility of Workspace through tenant and public engagement.

Limits of Authority:

- Operating within agreed annual budgets.
- Negotiating lettings according to marketing price parameters.
- Disciplining staff in consultation with reporting authorities.
- Adhering strictly to SOPs and procedural guidelines.

Key Skills:

- Landlord & Tenant Law
- Health & Safety Legislation
- Facilities and Man Management
- Team Leadership & Organizational Skills
- Customer Care & People Skills
- Budget Preparation and Monitoring
- Maintenance Management
- Front of House and Events Management
- Negotiation and Marketing Strategy
- Computer Literacy (MS Word, Excel, PowerPoint)

Key Strengths:

- Business Development: Identifying opportunities (land acquisition & JD), preparing business plans with financial and techno-commercial feasibility, budgeting, legal, technical due diligence, investor liaison, and P&L forecasting.
- Financial Management: Dynamic P&L focus with cost, budget, and cash flow monitoring; customer receivables management; setting targets for sales and finance teams; ensuring adherence to budgets.
- Commercial Management: Tender and contract management, supply chain and procurement oversight, ethical supplier relationships, and cost control.
- Project Development Management: Leading project and engineering teams from concept to handover, ensuring quality, schedule, and cost control; coordination with architects, consultants, contractors, and vendors.
- Marketing / Sales Management: Guiding marketing and sales teams, implementing board-approved strategies, and driving customer satisfaction for growth.

Core Competencies:

- Strategic Business Planning
- Project Planning & Management
- Product & Pricing Strategies
- Marketing & Sales Strategies
- Market Intelligence
- New Product Launches
- Product Positioning
- Strategic Alliances & Channel Management
- Team Building & Leadership
- Training & Development
- P&L Management
- Process & Business Excellence
- New Business Development & Growth

Computer Skills:

- Microsoft Word
- Excel Worksheets
- PowerPoint Presentations

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