HRO(benefits)-MT/SA

Job Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Analyst/Team Lead, Total Rewards This role is pivotal in optimizing total rewards operations by leveraging compensation and benefits data, managing reward content, and administering Benefits programs to enhance workforce experience. The ideal candidate will possess a strong background in total rewards administration, operational support, and fostering collaboration across HR and business functions. Responsibilities .Resolving Tier 2 inquiries (HR Case management system) .Analyse and evaluate job profiles, initiate changes. .Manage compensation business process administration during annual merit and bonus cycle (in and outside of the System). .Provide administrative support with all kinds of benefits administration. .Process service awards administration. .Provide benefits reporting. .Administer of Benefits life, medical insurance, pension plans, and other, depending on the country requirements. .Deep understanding of quality & compliance to US local laws & regulations is necessary requirement. Qualifications we seek in you Minimum Qualifications .Any Graduate / Postgraduate in HR Management, Business, Operations or in similar branch. .Excellent verbal, written, presentation and interpersonal skills in English. .Relevant experience in Benefits and total rewards. .Five Days working from Office Preferred Qualifications/ Skills .Workday .Service Now Key Skills and Attributes .Strong organizational and time management skills. .Ability to work independently and as part of a team. .High level of integrity and professionalism. .Adaptability in a fast-paced and dynamic environment. .Proficiency in HR systems and Microsoft Office Suite. .Strong interpersonal skills and the ability to handle sensitive situations with discretion. Why join Genpact .Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation .Make an impact - Drive change for global enterprises and solve business challenges that matter .Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities .Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day .Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.