Transact AA Retail Accounts

6 days ago

Bengaluru, India BCT Full time

Job Description Key Responsibilities Daily Operations & Account Management - Manage daily retail account transactions ensuring compliance with company policies and regulations. - Collaborate with internal teams to streamline cash management and banking services. - Analyze transaction data to identify trends, issues, and opportunities for improvement. - Provide training and support to junior team members. - Act as a point of contact for client inquiries and issues. - Maintain relationships with banking partners for seamless service delivery. - Monitor operational processes and enforce controls to mitigate risks. - Prepare performance reports for stakeholders. Requirement Gathering - Facilitate workshops and interviews to collect business requirements. - Evaluate requirements for completeness and consistency. - Engage closely with business users to understand their needs. Solution Design - Create functional specifications, use cases, and process flows. - Collaborate with technical teams to devise solutions aligned with T24/Transact capabilities. - Draft functional specification documents and identify gaps in requirements. Implementation - Provide functional expertise during T24/Transact implementation. - Assist in configuration and customization of T24 modules. - Conduct functional testing and support user acceptance testing (UAT). - Review test cases and perform unit or functional testing. Stakeholder Management - Act as liaison between business users and technical teams. - Communicate project updates and changes to all stakeholders. Documentation and Training - Prepare requirement specifications, functional specifications, and user manuals per TIM methodology. - Conduct training sessions and provide post-implementation support. 7. Support - Investigate and resolve post-implementation issues. - Provide proactive solutions to mitigate risks. - Assess suggested changes and perform impact analysis. Qualifications - Bachelor's degree or MBA in Business, Banking, or related discipline. Technical Expertise - Experience in implementing Temenos T24/Transact core banking modules internationally. - Strong knowledge of modules such as Account, Lending, Deposits, Customer, Limits, Collateral, and Static Tables. - Understanding of banking operations and regulatory requirements. - Preferably holds T24/Transact product certifications. - Familiarity with Agile methodologies and project management tools. - Experience with tools like JIRA for risk analysis and change request management. - Proficiency in Microsoft Word, Excel, and PowerPoint.

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