Recruiting Operations Lead

3 weeks ago

Bengaluru, India Infosys Full time

We are seeking a seasoned Global Operations & HR Transformation Leader with a strong techno-functional background to drive excellence, Recruitment Operations, and Internal Audit functions. The ideal candidate will bring deep expertise in Lean Six Sigma methodologies, system-based controls, and data-driven decision-making, with a proven track record of implementing global systems and delivering measurable business outcomes. Key Responsibilities: - Lead system implementation and enhancement initiatives tools - Drive continuous improvement and process optimization across global HR and recruitment operations using Lean Six Sigma and Operational Excellence frameworks. - Manage audit reporting and governance processes, including drafting quarterly Audit Committee Reports for executive leadership. - Serve as a line of defense in internal audits, ensuring compliance and process maturity through regular audit cycles and system-based controls. - Oversee recruitment operations, including RPO deployment, final assessments, and candidate reimbursements. - Implement quality monitoring systems and drive service excellence across multi-location HR Shared Services. - Utilize advanced Excel skills and data analytics to improve reporting accuracy, reduce cycle times, and enhance stakeholder experience. - Collaborate with IT and SaaS vendors to improve system workflows and user satisfaction Qualifications: - MBA in HR/Operations or related field - Certified in Lean Six Sigma (Green Belt/Black Belt preferred) - Proven experience in GRC tools, Workday, ServiceNow, and Excel-based reporting - Strong background in audit management, HR technology, and global recruitment - Excellent stakeholder engagement and vendor management skills - Experience in managing large-scale transitions and global deployments Preferred Skills: - Black Belt project support experience - Strong analytical and problem-solving mindset - Technofunctional expertise in HR systems and audit tools - Ability to lead cross-functional teams and drive strategic initiatives

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