Transportation Specialist, Ib Sked

Description Over the past 20 years Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world NOC Network Operation Center is the central command and control center for Transportation Execution across the Amazon s transportation network It ensures hassle free timely pick-up and delivery of freight from vendors to Amazon fulfillment centers FC and from Amazon FCs to carrier hubs In case of any exceptions NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations This second aspect involves network monitoring and significant analysis of network data Overall NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time Overall NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time Within NOC s umbrella resides a specific arm which manages Inbound scheduling MFI Missing from inbound 3P pickups Vendor returns and invoice scanning operations across India IN AMET South Africa UAE KSA EGY and Turkey Australia AU Japan JP Singapore SG Brazil BR and Mexico MX Purview of a Transportation Specialist A Transportation Specialist inbound at NOC facilitates flow of information between different stakeholders Vendors Sellers Inbound Supply chain category managers Fulfillment centers and resolves any potential issues that impacts vendor seller experience and business continuity Transportation Specialist at NOC works on Inbound operations which deals with appointment scheduling at Fulfillment centers requested by Vendors sellers carriers ensuring that the truck reaches the FC for shipment delivery from vendors sellers as per schedule Transportation specialist on Inbound addresses any potential issues occurring during the lifecycle of freight placement and freight unloading at FCs A Transportation Specialist provides timely resolution to the issue hand in hand by researching and querying internal tools and by taking real-time decisions An ideal candidate should be able to understand the requirements be able to analyze data and notice trends and be able to drive vendor seller Experience without compromising on time The candidate should have a basic understanding of Logistics and should be able to communicate clearly in the written and oral form Transportation Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion Key job responsibilities Responsibilities include but are not limited to Responsibilities include but are not limited to Communication with external customers Carriers Vendors Suppliers and internal customers Business Planning Fulfillment Centers etc for freight scheduling delays in arrivals delays in unloading at FC or any other disruptions in the transportation network Ability to pull data from Amazon tools to perform reporting and analysis thereby providing visibility to the leaders and stakeholders Develop and or understand performance metrics ex capacity utilization at Amazon FCs to assist with driving business results Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered Might be required to work a flexible schedule shift work area including weekends nights and or holidays as per business Providing real-time vendor seller experience by working in a fast-paced operating environment Basic Qualifications - Bachelor s degree in a quantitative technical field such as computer science engineering statistics - Experience with Excel - Experience with SQL Preferred Qualifications - -Bachelor s degree in a quantitative technical field such as computer science engineering statistics - - Experience with Excel - - Experience with SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner