Jr Customer Service Executive

3 weeks ago


Pune India Tata Communications Limited Full time

Job Description

Job Description:
Customer Service Executive
Position Summary(Key Objectives/Purpose of the Job).
NTAC SME
Major Responsibilities.
Providing L2 and L3 Support and ensure NW and system uptimes
Interlocks and coordination with cross functional teams for issue resolution.
Handling the escalated customer and SD related issues and providing L2 and L3 support.
Network Major event handling and tracking with regular update on resolution
Network level restoration
Extending support for IOR execution and new augmentation
Presenting the network/system performance to the management
Vendor Management and vendor performance evaluation
EMS/NMS Server upgrade ,performance monitoring & user management.

Qualification Necessary requirement
Degree in ECE/EE or BCA/MCA or equivalent from any recognized institution/university
Certification in any specialization will be added advantage

Experience Necessary requirement
1 to 2 years of experience in the transmission.

Skill Requirements(Top 5) - Include Skills requirement in Domain, Leadership and Behavioural
Very good knowledge in SDH/DWDM/OTN technologies
Familiar in troubleshooting OSP/ISP/Infra issues
Hands on SDH/DWDM/OTN equipment's like Alcatel/NEC/Huawei/ECI/Tejas, Adva /Cisco/Ciena EMS/NMS
Good concepts in NW design, DCN and Sync deployment
Can handle team size of 5-8 and proactive in approach
Good interpersonal & communication skills.



  • Pune, Maharashtra, India Tata Communications Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Jr. Customer Service Executive - Cloud & Security Customer Service OperationsOperational role that works under direct supervision, responsible for day-to-day customer service operationsMaintain daily activities and routines.Ensure SLA are achieved & work proactively to maintain the same.ResponsibilitiesMaintain Escalation matrixTroubleshootingMonitoring


  • Pune, Maharashtra, India Tata Communications Full time

    About The CompanyTata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsJob Summary: IoT and Private Network - SOC...


  • Mumbai, India White Background Studio Full time

    Job Description Client Servicing Executive-Jr Company Profile: White Background Studio Pvt Limited With an experience of over 8 Years, our clients have a keen eye for perfection which has led them to be a partner studio with two of the biggest fashion e-commerce websites in India, Myntra and Jabong. There E-commerce clienteles consists the likes of Snapdeal,...


  • Pune, Maharashtra, India NielsenIQ Full time

    Jr. Customer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving customer requests to...


  • Pune, Maharashtra, India NielsenIQ Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description Jr. Customer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving...


  • Pune, Maharashtra, India NielsenIQ Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job DescriptionJr. Customer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving...


  • Mumbai, India White Background Studio Full time

    Job Description Client Servicing Executive-Jr Company Profile: White Background Studio Pvt Limited With an experience of over 8 Years, our clients have a keen eye for perfection which has led them to be a partner studio with two of the biggest fashion e-commerce websites in India, Myntra and Jabong. There E-commerce clienteles consists the likes of Snapdeal,...


  • Pune, Maharashtra, India NielsenIQ Full time

    **Company Description** NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive...

  • Jr. Advocate

    4 weeks ago


    Pune, India Avishkar Realty Full time

    Job Description Hiring for the position of Jr. Advocate. Please share your resume at Email us : [Confidential Information] Mobile: +91 9975506657 Company Description Established in 1983, Avishkar Realty is a leader in construction and engineering solutions, specializing in residential, commercial, and industrial developments. Based in Pune, we offer...

  • Jr. Sales Executive

    1 week ago


    Pune, India kaizen airtech solutions Full time

    **Position : Jr. sales executive** **Areas of responsibility-** **maintain lead in excell** **followup of customers** **co ordinating with sales and design team** **you will be the face of company for the customer** **Job Types**: Full-time, Fresher **Salary**: ₹100,000.00 - ₹200,000.00 per year Schedule: - Day shift - Weekend...