Receptionist

3 weeks ago


Kottayam KL IN BIOPHILIA WELLNESS PVT LTD Full time

Key Responsibilities Greet clients and visitors warmly ensuring a welcoming and supportive atmosphere Handle incoming calls emails and WhatsApp inquiries with sensitivity and professionalism Schedule confirm and manage therapy appointments using the clinic s booking system Maintain client confidentiality at all times as per ethical and legal guidelines Coordinate with psychologists therapists and other staff for smooth daily operations Maintain and update client records appointment logs and payment receipts accurately Assist clients in filling out intake forms and explain general clinic procedures Manage waiting area ambiance ensuring comfort and privacy for all clients Collect and record consultation fees and provide receipts as needed Support administrative tasks such as inventory management file organization and reports Handle sensitive situations calmly and direct emergencies to appropriate personnel Required Qualifications Skills Bachelor s degree preferred Psychology Management or related field desirable Proven experience as a receptionist preferably in healthcare or counselling settings Excellent verbal and written communication skills English Malayalam preferred Empathy patience and the ability to handle distressed clients sensitively Strong multitasking and organizational abilities Basic computer literacy MS Office appointment software CRM tools Professional appearance and positive demeanor Work Environment Calm client-centered and confidential atmosphere Team-oriented work culture with psychologists therapists and administrative staff Opportunity to learn about counselling processes and mental health awareness Reporting To Branch Manager Clinical Coordinator Salary As per industry standards Job Type Full-time Pay 10 000 00 - 15 000 00 per month Work Location In person


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