High Salary: Oracle Fusion Cloud SCM Planning Functional

1 week ago


Bengaluru, India Oracle Full time

Job Description Key Responsibilities: - Engage business partners to gather requirements and translate functional needs into technical specifications for SCM Cloud Planning solutions. - Lead the design and delivery of scalable, high-impact SCM Cloud Planning implementations across business domains. - Provide excellence in customer service support, including diagnosis, replication, and resolution of complex functional and technical service requests. - Stay up to date on Oracle SCM Cloud Planning advancements and recommend best practices and continuous improvements. - Contribute to a collaborative, knowledge-sharing team culture. - Troubleshoot and resolve application issues, prioritize and escalate business-critical issues. - Respond to user queries and provide end-user support, guidance, and training. - Assist with SaaS configuration administration, including workflows, business rules, roles, approvals, reports, and data security. - Support minor changes and regression tests during quarterly updates. - Log and manage Service Requests (SRs) with Oracle and monitor patch and bug progress. - Analyze and communicate impact of quarterly updates, conduct user acceptance and regression testing. - Monitor and support integrations, troubleshoot issues with inbound/outbound flows, APIs, OIC/OFS. - Maintain documentation, FAQs, quick guides, and process manuals. - Advocate for user satisfaction, collecting feedback and recommending enhancements. - Ensure data privacy and compliance and promote SaaS best practices, minimizing system customizations.



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