
Manager I, Operations, Prime Video Ad-ops
4 weeks ago
DESCRIPTIONPrime Video DigiFlex Operations is a team that relentlessly works with partners and is responsible for publishing content using both partner facing and internal technologies We obsess over ensuring that every search discovery and playback interaction with Prime Video PV is device agnostic defect free and results in a high engagement experience for Customers We collaborate with stakeholders across Prime Video to define refine and uphold PV s Customer experience Quality bar and metrics DigiFlex Operations Team plays an essential role at Prime Video ensuring that the content that powers our vision to be the premier source of global entertainment is complete and correct We are a group of entertainment enthusiasts based in Chennai and Costa Rica and we are passionate about ensuring all our customers around the globe have access to all the content they need when they need it We work closely with industry professionals program and technology teams to ensure world-class coverage of key entertainment content and proactively address content gaps before our customers notice them We are looking for an analytical and results-oriented manager to help shape the future of DigiFlex Operations This is an exciting time to join as we scale our coverage of international content while maintaining a high bar for timeliness and quality As the manager for DigiFlex team you will be responsible for strategy and execution for content coverage quality and international expansion You will play a vital role split between people and program management leading highly operational teams and driving cross-functioning projects To succeed in this role you will have a proven track record of driving successful programs and team operations sound business judgment bias for process improvement and ability to think strategically and creatively to solve problems prioritize goals and optimize resource allocation You will also be able to have fun and inspire team members to enjoy work and stretch their abilities and imagination Key job responsibilities 1 Drive site-wide improvements in operations quality productivity customer experience and workforce metrics 2 Manage planning and deliverables for multiple programs including resource allocation and infrastructure planning 3 Define appropriate operational metrics aligned with business goals establishes processes for measuring tracking and driving continuous improvement of these metrics 4 Influence business priorities to drive positive returns on investment presenting strategic insights to senior leadership 5 Set performance goals assess progress and address performance barriers with actionable plans 6 Provide inputs for function-level planning in monthly quarterly and half-yearly intervals 7 Analyze defects and develops programs that fix root causes escalating when required to drive closure 8 Own program-based communication to ensure all stakeholders are apprised of the progress changes expectations and next steps 9 Builds and scales process-related solutions that have metric impact through multiple projects and automation drives adoption of solutions across teams 10 Establish regular communication channels with partner teams to identify opportunities and devise action plans 11 Work with business intelligence experts to create advanced metrics dashboards for program monitoring and enhancement 12 Define clear and detailed operations specifications for tool feature changes and works with technology teams to prioritize effectivelyAbout the team Prime Video PV is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the PV Store PV is a fast-paced growth business - available in over 240 countries and territories worldwide The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do BASIC QUALIFICATIONS- 5 years of team management experience - Experience leading process improvements - 2 years of program or project management experience - Bachelor s degree or equivalent experience - Strong self-driven leader with demonstrated ability to proactively drive manage and grow an operations team - Experience analyzing data and best practices to assess performance drivers - Experience influencing internal and external stakeholders - Experience in managing large operations teams - Passionate self-starter decisive and able to implement at speed - Ability to problem-solve using creative thinking and innovation - Excellent communication written oral skills and detail orientedPREFERRED QUALIFICATIONS- Knowledge of databases querying and analyzing such as SQL MYSQL and ETL Manager and working with large data sets - Knowledge of Lean Kaizen Six Sigma concepts - Experience in managing critical operational processes with SLA responsibilityOur inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner
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Manager Ii, Catalog, Prime Video Digiflex
2 weeks ago
Chennai, Tamil Nadu, India Amazon Full timeDESCRIPTIONCome build the future of entertainment with us Are you interested in shaping the future of movies and television Do you want to define the next generation of how and what Amazon customers are watching Prime Video DigiFlex Operations is a team that relentlessly works with partners and is responsible for ingesting content using both partner facing...
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Visual Design Associate, GSS
6 days ago
Chennai, Tamil Nadu, India Prime Video & Amazon MGM Studios Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDescriptionThe Visual Design Associate role within Prime Video's Global Shared Services (GSS) is an integral part of a dynamic creative team dedicated to maintaining and enhancing the visual standards of Prime Video's extensive content catalogue. This position contributes to supporting Prime Video's diverse content portfolio, working on digital assets for...
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Digital Supply Chain Manager, Prime Video
3 weeks ago
Chennai, Tamil Nadu, India Amazon Full timePrime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events We also offer our members the opportunity to subscribe...
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Ad Operations Specialist
2 weeks ago
Chennai, Tamil Nadu, India beBeeExpertise Full time ₹ 15,00,000 - ₹ 28,00,000Ad Operations ExpertWe are seeking a highly skilled Ad Operations professional to join our team. As an Ad Operations expert, you will be responsible for managing digital ads and implementing strategies to optimize ad campaigns.Manage digital ad operations and develop strategies to improve campaign performance.Collaborate with internal teams to manage all...
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Chennai, Tamil Nadu, India Amazon Full timePrime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe...
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Ops Support Analyst I, IRT
2 weeks ago
Chennai, Tamil Nadu, India ICON plc Full time ₹ 5,00,000 - ₹ 8,00,000 per yearOps Support Analyst I, IRT _ ChennaiICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical developmentWe are currently seeking an Ops Support Analyst I, IRT to join our...
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Sr. Product Manager
2 weeks ago
Chennai, Tamil Nadu, India Amazon Full timeDESCRIPTIONFire TV is reshaping the way millions of people watch engage and enjoy entertainment content every day We are looking for a talented product professional to help Fire TV grow as the global leader in entertainment with the best experience for customers and partners As the Senior Product Manager - Tech PMT for Fire TV Catalog Delivery you will...
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Video Editor
8 hours ago
Chennai, Tamil Nadu, India Ad Rocket Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the RoleWe are looking for a creative and detail-oriented Full-Time Video Editor to join our team. The ideal candidate will have strong editing skills in both English and Tamil video content, with the ability to craft engaging, high-quality videos that align with our brand and audience.Key Responsibilities• Edit raw video footage into polished...
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Team Manager, Operations, Digiflex
2 weeks ago
Chennai, Tamil Nadu, India Amazon Full timeDESCRIPTIONPrime Video DigiFlex Operations is a team that relentlessly works with partners and is responsible for publishing content using both partner facing and internal technologies We obsess over ensuring that every search discovery and playback interaction with Prime Video PV is device agnostic defect free and results in a high engagement...
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Team Manager, Operations, Digiflex
2 weeks ago
Chennai, Tamil Nadu, India Amazon Full timeDESCRIPTIONPrime Video DigiFlex Operations is a team that relentlessly works with partners and is responsible for publishing content using both partner facing and internal technologies We obsess over ensuring that every search discovery and playback interaction with Prime Video PV is device agnostic defect free and results in a high engagement...