Senior Business Analyst

Company DescriptionMcFadyen Digital is the leading advisor and implementer of eCommerce Marketplace solutions During 15 years of implementing marketplaces weve built dozens of platforms that cumulatively generate billions of dollars of gross merchandise value GMV Were honored to have supported 10 of the Fortune 500 with their digital marketplace initiatives Over 250 global brands like ABB AB InBev ACCO Albertsons American Red Cross American Eagle Outfitters US Army US Agriculture Dept and many more have entrusted their digital transformations to McFadyen We operate global offices across the US Brazil and India McFadyen Digital has been a trusted employer for 35 years and believes that people are the most important part of our company Were proud of our Great Place to Work certification Learn more about us at our website Are you a strategic thinker Does business process optimization excite you Do you love ecommerce Do you enjoy creating Features and Epics and breaking them down into stories that define how users will interact with these features If you answered yes to these questions McFadyen has an opportunity for you This individual will interact with a variety of business stakeholders as a cross-functional liaison to understand client requirements and issues Partner with Architects and technical leads to innovate solutions Create documentation and other artifacts to turn strategy into reality Independently initiate facilitate and participate in fact-finding green-field discussions and implementation planning and design meetings You will suggest innovative solutions to business problems that leverage technology for achieving market differentiation efficiency improvements and better user experiences for our clients QualificationsTop 5 ResponsibilitieseCommerce requirements gathering analyzing and documenting requirements for large-scale e g Fortune 500 or equivalent projects and manage the requirements scope Successfully and independently handle ambiguous situations and develop a practical plan towards achieving clarity - while defining functional behavior business rules and data attributes Work with the business stakeholders or sponsors to translate business needs into business and functional requirements fix the functional gaps and add all the minute details Elicit requirements using interviews document analysis requirements workshops storyboards surveys site visits business process analysis use cases or user stories scenarios event lists competitive product analysis and task and workflow analysis Act as a product owner for the development and QA team clarify the doubts of developers and test engineers validate the developed functional solution and test cases and provide a demo to the client Other responsibilities GraphQL working knowledge is MandatoryPresent solution alternatives to clients that meet their business requirements Work in a globally distributed team model Decompose high-level business and user requirements into functional requirements or user stories Represent requirements using alternative views such as visual analysis models UML diagrams prototypes or simulations where appropriate Identify ways to assist product management in product planning through requirements development and analysis Propose new product features and updates Conduct research analysis and feasibility studies to establish the viability of requirements Travel to client sites as needed post-pandemic Bring best practices and support to the other eCommerce teams as relates to business knowledge and business processes QualificationsExperience in IT or eBusiness including experience with e-commerce web application development or other eBusiness solutions Strong facilitation and communication skills across business and technical audiences Familiarity with a broad array of internet technologies and trends Understanding of eCommerce internationalization and localization complexities content in multiple languages country-specific product availability and tax payment processing Experience in problem resolution with IT systems and individualsBachelor s degree in business MIS Computer Science or related major Proven experience as a Business Analyst Experience with an enterprise class eCommerce platform Familiarity with Agile development processes where you quickly write effective user stories that can be broken into meaningful tasks by developers Familiarity with Jira is desired Knowledge of multiple vertical industries such as retail b2b CPG and grocery is a plus Excellent Communication skillsLead requirements validation activities to confirm that a solution based on the requirements would meet customer needs and achieve business objectives Lead and facilitate ongoing requirements prioritization Establish and implement effective requirements practices including continuous improvement Assist with the development of the organizations requirements engineering policies procedures and tools Additional InformationOur Core Values Client Focus Owning the Outcome Adaptable CaringKeywords PMP PMBOK Hybris Magento Mirakl Oracle Shopify Scope management Jira e-commerce remote work McFadyens goal is to ensure that our clients are able to maximize the return on their technology investment by providing better service to their clients partners and internal teams At McFadyen we truly believe our employees are our most valuable asset Across our locations in the US Brazil and India we offer a world class work culture that enables top notch delivery for some of the worlds most influential companies McFadyen Digital is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity expression national origin disability protected veteran status or any other characteristic protected under federal state or local law where applicable