Last Mile Executive

4 days ago

Pune India Pluckk Full time

Job Description Location: Pune/Delhi | Experience: 24 years | Employment Type: Full-time Are you someone who thrives in fast-paced logistics environments and enjoys solving real-world delivery challenges Join Pluckk as a Last Mile Executive, where you'll play a critical role in ensuring seamless B2B and B2C deliveries while supporting operational excellence. About the Role: As a Last Mile Executive, you will coordinate and execute last mile delivery operations, track shipments in real-time, resolve exceptions, and maintain high service levels. You'll collaborate closely with delivery partners, internal teams, and customer service to ensure timely and accurate order fulfilment. Key Responsibilities: - Coordinate daily last mile dispatches with 3PL partners and internal fleet teams. - Monitor real-time delivery tracking and resolve delivery exceptions or escalations. - Support route planning and suggest process improvements based on on-ground realities. - Ensure timely pickups and deliveries aligned with service-level agreements (SLAs). - Collaborate with warehouse, dispatch, and customer service teams for smooth order handovers. - Maintain daily MIS reports and assist in preparing delivery performance dashboards. - Assist in field audits, hub visits, and vendor performance reviews when required. Who You Are: - 24 years of experience in last mile logistics, dispatch, or delivery operations. - Experience in D2C, e-commerce, FMCG, or 3PL operations is preferred. - Familiarity with GPS tracking systems, route optimization tools, and Excel. - Strong communication skills and ability to manage on-ground teams and partners. - Problem-solving mindset with attention to detail and ability to work under pressure. - Willingness to travel locally for audits or field supervision (up to 20%). What We Offer: - A fast-paced, high-growth work environment. - Hands-on exposure to logistics technology tools. - Opportunities to collaborate across functions and with external partners. - A culture that values ownership, accountability, and performance. Apply Now: Send your CV to [Confidential Information] with the subject line Application Last Mile Executive | Pune/Delhi

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