Technical Program Manager 3

Job Description Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for the technical program management activities and alignment for strategic programs, coordinating among a wide range of cross-functional internal and external resources to ensure that programs are within the scope, within budget and on schedule, with guidance from senior staff member(s). Serve as the program lead for specific, defined multi-discipline technical programs or projects of greater than average complexity and scope. Responsible and accountable in the planning, development and delivery of new technical programs. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience. Job Description Core Responsibilities - Program Leadership and Execution: Lead the planning, development, and management of project schedules and deliverables. Ensure meticulous management of tasks, dependencies, and breakthroughs to achieve program objectives on schedule. - Design and Scope Management: Drive and actively participate in crucial product, requirements reviews. Efficiently handle scope changes to minimize impacts on project timelines and outcomes. - Multi-functional Collaboration: Serve as the primary liaison for the technical team in multi-functional discussions, ensuring alignment on project goals, results and time to market. Build and maintain relationships with stakeholders, including clients, internal teams, and external partners. Communicate effectively to keep stakeholders informed of project status, risks, and changes. - Risk Management: Proactively identify risks and dependencies, develop mitigation strategies, and advance issues to leadership as vital. Proactively address issues and escalate as needed to ensure timely resolution. - Quality Assurance: Ensure deliverables meet quality standards and adhere to program requirements. Implement quality control measures and conduct regular reviews to assess project performance and identify areas for improvement. - Communication: Provide regular updates on program status, highlighting challenges and proposing solutions to internal partners, facilitating informed decision-making. - Change Management: Lead change initiatives within the program, guiding teams through transitions and ensuring buy-in from stakeholders. Anticipate and address resistance to change to facilitate smooth implementation. - Reporting and Documentation: Prepare regular reports and documentation to track program progress, expenditures, and outcomes. Present findings to senior management and stakeholders as needed. - Continuous Improvement: Leverage insights and standard processes from completed programs to drive continuous improvement in processes and outcomes for future projects. - Continually improve processes, optimize workflow, and maintain the highest quality levels. Experience/Skills - A Bachelor degree in Engineering is required; a Master's degree is helpful. - 6-8 years of relevant experience in a technical program management role, ideally within multi-functional teams. - Solid track record of successfully leading complex, large-scale projects - Proficient in leading quality engineering projects and adopting change, maintaining flexibility and composure in uncertain situations. - Additionally, professional certifications such as Project Management Professional (PMP) or Certified ScrumMaster (CSM) may be preferred or required depending on the organization and industry. - Experience in Agile/Scrum methodology ideally in a fast-paced DevOps environment - Proven ability to works with technology partner/vendor teams to troubleshoot problems - Other duties and responsibilities as assigned - Highly self-motivated and proactive, with the ability to engage in critical thinking and problem-solving. - Outstanding communication and interpersonal skills, capable of optimally articulating sophisticated technical issues and solutions. - Demonstrated ability to collaborate on global projects across teams and time zones Nice To Have - Agile Methodologies: Understanding of Agile framework - Conflict resolution: Effectively resolve conflicts within the squad(s) - Creative thinking: Bringing innovative ideas that are outside the box - Continuous Learning: Keeping up with latest technological advancements Compliance Comcast is an EEO/AA/Drug Free Workplace. Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years