Optometrist Trainer

Job Description

TECH MAHINDRA FOUNDATION

About Tech Mahindra Foundation (TMF):

TMF is the corporate social responsibility arm of Tech Mahindra Limited, a Mahindra Group Company. Since 2006, the Foundation has been working tirelessly in the areas of education, employability, and disability with a keen focus on corporate volunteering.

To know more about our SMART Academies, please visit: https://www.smart-academy.in

To know more about the organization, please visit: www.techmahindrafoundation.org

At TMF, we believe our team members are the heartbeat of our organization. We foster a vibrant and inclusive workplace where every individual is cherished, respected, and empowered to thrive.

We're on the lookout for exceptional individual/s to join our team. If you enjoy building relationships, project management, liaising, and networking, then we have a role open in our projects.

Overview:

We are looking for a dedicated and experienced individual to join our team as a Trainer cum tele-refraction executive for the Eye Connect Technician Entrepreneurship Development Program. In this role, the candidate will be responsible for delivering high-quality training programs to aspiring Eye Connect Technicians. The Trainer plays a crucial role in imparting technical skills, entrepreneurship knowledge, and customer service training to ensure the success of our program participants. For ensuring the effective usage of the TR platform, facilitating the account creation process for Eye Connect Technicians, troubleshooting TR platform-related problems faced by technicians, and maintaining TR records.

Qualification: Bachelor's degree in optometry or related field required.

Experience: Preferably 3 years of experience in training, teaching, or education, and field work.

Term: 1 year - Fixed-term contract.

Location: Wardha

Please find below the detailed Roles and Responsibilities:

- Deliver classroom-based training sessions to Eye Connect Technician (ECT) trainees, covering topics such as eye care basics, types of refractive errors, objective and subjective refraction techniques, tele-refraction using TR 2.0, customer service, and entrepreneurship development.
- Conduct practical demonstrations and hands-on training using tools like ClickCheck and the Tele Refraction platform to ensure trainees gain real-world skills and confidence.
- Utilize the Learning Management System (LMS) to complement in-class sessions, support blended learning, and track trainee progress and engagement throughout the training cycle.
- Facilitate trainee assessments and prepare them for certification processes, while providing continuous feedback and individual mentoring to improve learning outcomes.
- Guide Eye Connect Technicians in onboarding and account setup on the TeleRefraction platform, ensuring a smooth transition to digital service delivery.
- Train and support ECTs in using the TR 2.0 platform effectively for remote vision consultations, and resolve common technical or procedural issues they may encounter.
- Monitor the quality and accuracy of TR sessions conducted by ECTs, and maintain detailed records of consultations and platform usage for reporting and improvement.
- Conduct regular refresher trainings and workshops for field technicians to update their technical knowledge and improve service delivery.
- Work closely with handholding and field teams to support newly trained ECTs and provide technical support as required
- Support the planning and implementation of village-level vision screening events, and help ECTs promote tele-refraction services and eye care awareness within their communities.

Desired Skill Sets:

Strong communication and presentation skills, with the ability to engage and motivate trainees.

Excellent interpersonal skills and the ability to work effectively in a team environment.

Knowledge of Learning Management Systems (LMS) and experience in online course delivery is advantageous.

Request you to please share your updated CV at [Confidential Information]

TMF is committed to provide equal employment opportunities for all and foster a diverse and inclusive workplace.

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