Front office executive

1 day ago


Gurgaon, Haryana, India JLL Full time
Job Description

What this job involves:

- Serve as the first point of contact for visitors and employees at the front desk
- Provide a warm, professional welcome and assist with directions or queries
- Handle all incoming and outgoing calls and manage call distribution professionally
- Maintain and improve the front office environment, including display of magazines/newspapers
- Maintain and update administrative records and databases (e.g., call logs, client contacts)
- Perform general administrative duties and support help desk operations
- Ensure compliance with company regulations and procedures
- Contribute to monthly management reports and client documentation
- Participate in emergency evacuation drills and procedures
- Support conference room management, events coordination, and flower arrangements
- Develop and maintain reception policies and procedures

What we're looking for:

- Graduate in any discipline
- 15 years of experience in front desk management or receptionist roles
- Experience in client reporting and continuous improvement initiatives
- Strong computer literacy and ability to manage multiple systems
- Knowledge of occupational safety requirements is a plus
- Excellent people skills and a strong customer service orientation
- Ability to multitask and interact with individuals at all organizational levels

What JLL offers:

- Entrepreneurial and inclusive work environment
- Opportunities for personal and professional growth
- Total Rewards Program with competitive pay and benefits

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