USA Cruise Booking

3 weeks ago


Noida, India Sharda Consultancy Services Full time

Job Description

- Handle inbound PPC calls for US-based cruise booking inquiries.
- Understand customer travel preferences and recommend suitable cruise packages.
- Convert inquiries into confirmed bookings while providing an excellent customer experience.
- Stay updated on cruise lines, itineraries, seasonal offers, and policies.
- Maintain accurate records of customer interactions, bookings, and follow-ups using CRM tools.
- Meet and exceed sales targets consistently.
- Coordinate with internal teams to ensure smooth post-booking processes and customer satisfaction.


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