Specialist, Marketing Operations

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide Together with our customers we re helping build a sustainable economy where everyone can prosper We support a wide range of digital payments choices making transactions secure simple smart and accessible Our technology and innovation partnerships and networks combine to deliver a unique set of products and services that help people businesses and governments realize their greatest potential Title and Summary Specialist Marketing Operations-1 Who is Mastercard Mastercard is a global technology company in the payments industry Our mission is to connect and power an inclusive digital economy that benefits everyone everywhere by making transactions safe simple smart and accessible Using secure data and networks partnerships and passion our innovations and solutions help individuals financial institutions governments and businesses realize their greatest potential Our decency quotient or DQ drives our culture and everything we do inside and outside of our company With connections across more than 210 countries and territories we are building a sustainable world that unlocks priceless possibilities for all Overview The Global B2B Marketing Operations team is looking for a Specialist of Marketing Operations to support and scale lead gen campaigns through technology and operational excellence The ideal candidate is an experienced technical marketer with a track record of creative thinking to develop execute measure and optimize lead gen campaigns The Global B2B Marketing Operations team is responsible for defining a best-in-class Lead Generation discipline and scaling it across business units and regions including to the people processes content technologies and data Role In this technical marketing role you will Design email campaigns lead capture forms and landing pages in Salesforce Marketing Cloud SFMC and Adobe Experience Manager AEM Develop target audience segmentation in SFMC to execute email campaigns Conduct A B testing of emails to optimize performance Create automated journeys for lead gen campaigns and manage lead routing Measure and analyze campaign performance effectively communicate outcomes to stakeholders and assist in the development of performance dashboards Collaborate with internal stakeholders to understand project requirements and deliver high-quality campaign assets Ensure all marketing communications comply with legal standards and privacy regulations All About You The ideal candidate for this position should have A master s degree in appropriate field preferably MBA in marketing business communication or a related field Over 4 years of experience in marketing technology and automation Hands-on experience with Salesforce Marketing Cloud SFMC with a focus on Email Studio Journey Builder and Automation Studio and experience in Salesforce Sales Cloud Experience in Cvent is a plus Proficiency in HTML and CSS for building email templates Knowledge of data privacy standards guidelines i e GDPR CAN-SPAM CPPA etc Strong analytical and problem-solving abilities Excellent communication and interpersonal skills Openness to work in the EMEA time shift 12 00pm to 9 00pm IST Corporate Security Responsibility Every person working for or on behalf of Mastercard is responsible for information security All activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that the successful candidate for this position must Abide by Mastercard s security policies and practices Ensure the confidentiality and integrity of the information being accessed Report any suspected information security violation or breach and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines Corporate Security Responsibility All activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that every person working for or on behalf of Mastercard is responsible for information security and must Abide by Mastercard s security policies and practices Ensure the confidentiality and integrity of the information being accessed Report any suspected information security violation or breach and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines