▷ (16/10/2025) Infra Intmd Tech Analyst - C11 - Chennai

3 days ago

Chennai Tamil Nadu, India Citigroup Full time

The Infrastructure Intermediate Technology Analyst is an intermediate level role responsible for assisting with LAN WAN and help desk administration activities including network maintenance technical guidance and security in coordination with the Technology Infrastructure team The overall objective is to use infrastructure technology knowledge and identified policies to process data resolve issues and execute administrative tasks Responsibilities Resolve moderately complex problems projects through analysis technical experience and precedents provide analysis for more complex issues escalating as appropriate Participate in testing activities including the creation and execution of basic test scripts and evaluating results for possible enhancements Complete control activities risk self-assessment COB audit etc and makes recommendations for enhancements Collect and organize requirements for hardware acquisition and deployment activities Gather compile and synthesize information regarding technology processes or systems create and prepare reports Assist in systems implementation enhancements and post implementation activities Reach solutions through technical experience and precedents Exchange ideas and information in a concise and clear manner Has the ability to operate with a limited level of direct supervision Can exercise independence of judgement and autonomy Acts as SME to senior stakeholders and or other team members Appropriately assess risk when business decisions are made demonstrating particular consideration for the firm s reputation and safeguarding Citigroup its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behavior conduct and business practices and escalating managing and reporting control issues with transparency Qualifications 2-5 years of experience in a Technology Infrastructure role education professional with demonstrated knowledge of operational process change and improvement Effective written and verbal communication skills Effective analytic diagnostic skills Ability to communicate technical concepts to non-technical audience Ability to work with virtual and in-person teams and work under pressure or to a deadline Education Bachelor s University degree or equivalent experience This job description provides a high-level review of the types of work performed Other job-related duties may be assigned as required Job Family Group Technology Job Family Infrastructure Time Type Full time Most Relevant Skills Please see the requirements listed above Other Relevant Skills For complementary skills please see above and or contact the recruiter Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review View Citi s and the poster

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