Architect

3 weeks ago

Bengaluru, Karnataka, India HCLTech Full time
Job Description

- 12+ years of overall IT experience, with at least 6 years on the ServiceNow platform.
- Define and own the end-to-end architecture for ServiceNow HRSD implementations.
- Design scalable and modular HRSD solutions including Case and Knowledge Management, Employee Service Center, Lifecycle Events, and HR integrations.
- Develop technical architecture blueprints, data models, and process flows aligned with HR business needs.
- Ensure platform governance, performance optimization, and adherence to best practices.
- Lead the configuration and customization of HRSD modules using Flow Designer, Studio, and IntegrationHub.
- Architect multi-instance strategies, including scoped applications and domain separation if applicable.
- Define and implement integration strategies using REST/SOAP APIs, MID Servers, and IntegrationHub spokes.
- Ensure data security, role-based access, and compliance with GDPR and other regulations.

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