[Apply Now] Associate Director, Product
3 weeks ago
Job Description What will you do 1. Dealer Platform Ownership (App, Web, API) - Build smart, self-learning interfaces (mobile/web) that adapt to dealer behavior and drive outcomes - Lead development of APIs and services that enable automation and intelligent interactions across systems - Embed Agentic AI capabilities like proactive recommendations, real-time nudges, and conversational flows into the dealer experience - Design systems that allow agents to act on behalf of usersautomating photo audits, inventory publishing, pricing optimizations, etc. 2. Build Core Business Platforms (Users, Billing, Revenue, Resellers) - Architect modular and AI-augmented user, billing, and reseller systems - Enable autonomous agent actions like: detecting billing anomalies, initiating upsell nudges, resolving credit issues, or suspending non-compliant accounts - Power a reseller network with tools that drive self-service, policy enforcement, and scalable partner success via AI assistants 3. Drive Internal Automation with Agentic AI - Build internal tools that function as co-pilots for Sales, CS, Marketing, Finance, and HR - Enable AI agents to generate reports, schedule follow-ups, escalate risk, and suggest campaign ideas without human intervention - Automate onboarding, revenue leakage tracking, payout reconciliations, and internal approvals through intelligent workflows 4. Platform Security, Performance & Scalability - Define the framework for secure, scalable, and high-performing systems that support AI agents acting independently - Collaborate with engineering to ensure observability, self-healing behaviors, and fail-safe mechanisms are in place for autonomous actions - Ensure compliance, access controls, and audit trails are AI-aware and proactive in risk mitigation 5. Leadership and Execution - Set product vision and roadmap aligned with Spyne's AI-first platform strategy - Manage, mentor, and grow a world-class product team that thrives on innovation and speed - Collaborate deeply with Engineering, Design, Data, and GTM leaders to execute rapidly with user-first thinking What you must have - 8+ years of product management experience, with at least 5 years leading product teams - Proven track record of successfully launching AI/ML products at scale - Experience with Computer Vision and/or LLM technologies and their practical applications - Strong technical background with ability to collaborate effectively with ML/AI engineering teams - Outstanding leadership and communication skills - Exceptional communication skills to explain technical AI concepts to non-technical stakeholders. - Analytical mindset with the ability to define and measure success metrics. - Hands-on experience with product development tools (e.g., Figma, Jira) and basic familiarity with LLM APIs (e.g., OpenAI, Anthropic, Hugging Face). - Ability to thrive in a fast-paced, ambiguous environment.
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