Receptionist Jobs Opening in Laundry kart at Miyapur, HyderabadLess

Job Summary The Receptionist – Laundry & Dry Cleaning Store is responsible for welcoming customers, receiving laundry and dry-cleaning orders, tagging and recording garments, issuing bills, and managing store operations efficiently. This role requires excellent customer service skills, attention to detail, and the ability to coordinate with back-end laundry operations for timely delivery of orders. In addition to handling customer interactions, the receptionist will act as the store in-charge, overseeing daily operations, ensuring accurate documentation, monitoring inventory, following up on pending orders, and maintaining cleanliness and organization in the store.Duties and Responsibilities Customer Reception and Service Greet customers politely and make them feel welcome. Listen to customer requirements regarding laundry or dry-cleaning services. Provide information about services, pricing, delivery times, and special garment care. Order Receiving and Documentation Carefully inspect garments brought in by customers for stains, damages, or special instructions. Tag each garment with a unique identification number to avoid mix-ups. Create detailed order entries in the store’s system or order register. Issue bills/receipts to customers and collect payments if applicable. Order Processing Coordination Pass collected garments and order details to the processing section/laundry unit. Ensure special instructions (e.g., delicate fabric handling, stain removal, dry-clean only) are clearly communicated to the laundry staff. Order Tracking and Follow-Up Keep track of ongoing orders and their expected delivery dates. Call customers to inform them when orders are ready for pickup or delivery. Follow up on delayed or pending orders to ensure timely completion. Store Operations Management Act as store in-charge, ensuring smooth daily operations. Monitor and manage inventory of detergents, packaging materials, and tags. Maintain proper storage and organization of garments awaiting delivery. Ensure cleanliness and hygiene of the store’s reception and garment storage areas. Billing and Payment Management Prepare accurate bills based on the number of garments, service type, and extra charges (if any). Collect cash, digital payments, or card transactions. Maintain daily sales and billing records for accounting purposes. Customer Issue Handling Address customer complaints or concerns professionally. Coordinate with laundry staff to resolve issues such as missing items, stains not removed, or damages. Reporting and Communication Prepare daily or weekly reports on orders received, completed, and pending. Communicate regularly with management about store performance, issues, and customer feedback.Key Skills and Competencies1. Customer Service Skills Polite, friendly, and professional approach with all customers. Ability to understand and meet customer needs promptly. Handling complaints or concerns calmly and effectively. 2. Attention to Detail Careful inspection of garments for damages, stains, or missing buttons. Accurate tagging and order entry to prevent mistakes. 3. Communication Skills Clear verbal communication to explain services and instructions. Ability to follow up with customers via phone or messages. 4. Organizational Skills Efficiently managing multiple orders and ensuring nothing is misplaced. Keeping the store neat, organized, and customer-friendly. 5. Basic Computer and Billing Knowledge Ability to use billing software or manual registers. Handling cash, card, and online payments. 6. Time Management Prioritizing urgent or express orders. Ensuring promised delivery timelines are met. 7. Problem-Solving Ability Handling misplaced or delayed orders tactfully. Offering solutions to customer concerns regarding garment care. 8. Inventory and Stock Control Monitoring stock of laundry supplies and informing management when replenishment is needed. Avoiding wastage of consumables like detergents and packaging. 9. Leadership and Responsibility Acting as store in-charge and taking responsibility for operations in the absence of the owner/manager. Coordinating with staff to ensure smooth functioning. 10. Record Keeping Skills Maintaining accurate records of all incoming and outgoing orders. Updating management with daily and monthly sales/order data.More information about this Receptionist JobPlease go through the below FAQs to get all answers related to the given Receptionist jobWhat are the job requirements to apply for this Receptionist job position? Ans: A candidate must have a minimum of fresher as an Receptionist What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Receptionist is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Receptionist position? Ans: There are immediate 1 job openings for Receptionist in our Organisation.

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