Associate Content Specialist

FactSet creates flexible open data and software solutions for over 200 000 investment professionals worldwide providing instant access to financial data and analytics that investors use to make crucial decisions At FactSet our values are the foundation of everything we do They express how we act and operate serve as a compass in our decision-making and play a big role in how we treat each other our clients and our communities We believe that the best ideas can come from anyone anywhere at any time and that curiosity is the key to anticipating our clients needs and exceeding their expectations JOB DESCRIPTION Associate Content SpecialistFactSet is a leader in providing research and analytical tools to finance professionals FactSet offers instant access to accurate financial data and analytics around the world FactSet clients combine hundreds of databases from industry-leading suppliers into a single powerful information system Content Specialist role offers a unique opportunity to shape the future of financial data products This role involves product development and enhancements The ideal candidate will be solving complex problems collaborating across teams and working independently while making a meaningful impact on client workflows JOB RESPONSIBILITIES Implementation Testing Assist in onboarding new content across Workstation and Feeds ensuring accuracy and compliance Manage end-to-end processes to ensure optimal performance and efficiency Project Coordination Execution Ensure successful delivery of integrated datasets Maintain project reporting pages with up-to-date statuses and metrics Update Jira tickets regularly to reflect progress and roadblocks Stakeholder Management Coordinate with internal teams such as Engineering Strategy Product and client support teams Manage cross-departmental relationships and set clear expectations on project deliverables Operational Support Issue Resolution Provide technical support and resolve data-related issues with engineering and client support teams Support deployment and integration of new tools ensuring workflow compatibility Quality control documentation Ensure that quality parameters are up to date and document the methodology for all calculations JOB REQUIREMENTS Technical Skills Basic SQL knowledge for data exploration and debugging Expertise in Excel and data visualization tools Soft Skills Strong written and verbal communication for stakeholder engagement Exceptional organizational skills and attention to detail Logical problem-solving and conflict resolution capabilities Highly independent and self-starter Project People Management Experience managing small to medium-scale projects Ability to mentor and guide teams effectively Domain Expertise Bachelors degree in finance Economics Accounting Statistics or a related field 2 years project management experience Knowledge of indices funds or ETFs Fundamental and Estimates data Strong analytical mindset and enthusiasm for continuous improvement ELIGIBILITY Internal Candidates Current Management level should be 55 Specialist or 60 - Senior Associate or equivalent Employee should not have been promoted in the last 6 months Employee should not have been on PIP in last 3 quarters Last 3 ratings should be at least Achieved Goals Minimum current designation tenure is 18 months Minimum Tenure is 24 months At FactSet we celebrate diversity of thought experience and perspective We are committed to disrupting bias and a transparent hiring process All qualified applicants will be considered for employment regardless of race color ancestry ethnicity religion sex national origin gender expression sexual orientation age citizenship marital status disability gender identity family status or veteran status FactSet participates in E-Verify Returning from a breakWe are here to support you If you have taken time out of the workforce and are looking to return we encourage you to apply and chat with our recruiters about our available support to help you relaunch your career Company Overview FactSet NYSE FDS NASDAQ FDS helps the financial community to see more think bigger and work better Our digital platform and enterprise solutions deliver financial data analytics and open technology to more than 8 200 global clients including over 200 000 individual users Clients across the buy-side and sell-side as well as wealth managers private equity firms and corporations achieve more every day with our comprehensive and connected content flexible next-generation workflow solutions and client-centric specialized support As a member of the S P 500 we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees Choice Award winner Learn more at and follow us on and