3 Days Left: Staff Software Engineer

Who we re looking for Were looking for a smart adaptable Staff Software Engineer to help build and evolve our real-time data ingestion platform Youll work at the intersection of software engineering and data infrastructure designing and maintaining scalable systems that stream high-quality trusted data from Kafka to Snowflake via Snowpipe Streaming This role emphasizes data quality observability and pipeline reliability and involves developing robust monitoring and alerting systems Youll join a high-performing team contribute to architecture decisions and collaborate with other engineers while shaping how data flows across Zendesks ecosystem Key Responsibilities Design build and maintain data quality systems and pipelines Work with tools such as Snowflake Docker Kubernetes and Kafka to enable scalable observable data movement Collaborate cross-functionally to close skill gaps in DQ and data platform tooling Contribute to building internal tooling that supports schema validation data experimentation and automated checks Collaborate cross-functionally with data producers analytics engineers platform teams and business stakeholders Own the reliability scalability and performance of ingestion systems deployed on AWSArchitect and build core components of our real-time ingestion platform using Kafka Snowpipe Streaming Champion software engineering excellence xe2x80x94 including testing observability CI CD and automationDrive the development of platform tools that ensure data quality observability and lineage through Protobuf-based schema management Participate in the implementation of ingestion best practices and reusable frameworks across data and software engineering teams Core Skills Solid programming experience preferably in Java Experience with distributed data systems Kafka Snowflake Familiarity with Data Quality tooling and conceptsGood working knowledge of SQL especially for diagnostics and DQ workflows Experience with containerization Docker Kubernetes Strong debugging observability and pipeline reliability practicesWhat You Bring A systems mindset with strong software engineering fundamentals Passion for building resilient high-throughput real-time platforms Ability to influence technical direction across teams and drive alignment Strong communication and mentoring skills A bias toward automation continuous improvement and platform thinking Nice to Haves Experience with GenAI tools or supporting ML AI data workflowsFamiliarity with cloud-native data platforms e g AWS GCP Exposure to dbt or ELT frameworksPlease note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra Please refer to the location posted on the requisition for where this role is based Hybrid In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week This role must attend our local office for part of the week The specific in-office schedule is to be determined by the hiring manager Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra Please refer to the location posted on the requisition for where this role is based Hybrid In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week This role must attend our local office for part of the week The specific in-office schedule is to be determined by the hiring manager The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service Today we power billions of conversations with brands you know and love Zendesk believes in offering our people a fulfilling and inclusive experience Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster in the workplace Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law We are an AA EEO Veterans Disabled employer If you are based in the United States and would like more information about your EEO rights under the law please Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request