Inventory Support Analyst

Overview Please Note English language proficiency is required for this role This is a full-time work from office role This requires a U S schedule - India Night shift Work Location This is a Work from Office position and location is Bangalore at Block 12B Pritech Park 3rd Floor SEZ Survey No 51-64 4 Bellandur Village Bldg 9A Rd Bengaluru -Karnataka 560103 Shift Night Contact Nirmala 911 301 5045 Build Your Future Come join our thriving team as a Inventory Support Specialist We are seeking ambitious self-motivated and driven people just like you for a rewarding career in the RCM Healthcare arena Why should you consider TSI part of TSI family of companies Paid training Team-oriented work environment Growth opportunity Generous Incentive opportunity Comprehensive benefits package available including medical insurance paid time off and paid holidays Transport facility As per policy and shift - Transportation provided Working 5 days week The Inventory Support Analyst is responsible for maintaining the integrity accuracy and productivity of TSI s healthcare bad debt inventory within the FACS system This role ensures collection activities are not impeded by system errors stagnant workflows or unresolved account statuses The analyst proactively identifies staled processes overdue wait dates and monitors high-value inventory segments to support revenue recovery Responsibilities Workflow Integrity Monitoring Review account statuses daily to identify claims stuck in staled or incomplete workflow processes Ensure accounts transition through defined collections phases without delay Wait Date Oversight Identify and flag accounts that have exceeded follow-up wait dates or require immediate re-engagement based on system inactivity ensuring timely collector action High Balance Account Monitoring Routinely audit high-dollar accounts to verify active and productive collection efforts are in place escalating stalled activity to operational leadership Insurance Account Surveillance Ensure insurance-based bad debt accounts are being followed up appropriately and are not sitting idle without status changes or action taken Dead Inventory Closure Accurately identify and close out uncollectible or dead inventory e g exhausted legal remedies deceased or bankruptcy accounts to preserve operational performance and reporting integrity Data Reconciliation Reporting Generate and analyze weekly inventory reports highlighting stuck accounts aged statuses and inventory closure metrics Support month-end reporting by validating liquidation metrics and exception accounts System Optimization Cleanliness Collaborate with IT and FACS administrators to correct process inefficiencies and ensure system flags e g no further action review legal hold are appropriately applied and resolved Audit Escalation Conduct root cause analysis on claims that have failed to progress Escalate repeat issues in workflows aging or system errors to the appropriate teams for resolution Qualifications Associate s or Bachelor s degree in Business Healthcare Administration or a related field preferred Minimum 2 years of experience in healthcare revenue cycle management or collections Working knowledge of FACS or similar collections systems strongly preferred Strong analytical skills with the ability to interpret workflows timelines and aging data Proficiency in Excel report generation and data reconciliation Experience in managing or monitoring high-balance accounts or insurance-based receivables is a plus Excellent organizational skills attention to detail and accountability for process follow-through Success Metrics of stale workflows resolved within 3 business days of accounts exceeding wait dates resolved or reassigned reduction in unworked high balance and insurance accounts Accuracy and timeliness of dead inventory closure Inventory health reflected by scorecard improvements and audit readiness This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform Duties and responsibilities can be changed expanded reduced or delegated by management to meet the business needs of the company We provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation status as a protected veteran genetic information status as a qualified individual with a disability and any other basis protected by federal state or local laws INDJOBS